Director, Laboratory Services: Plymouth, MA

Beth Israel Deaconess Medical Center; Devon and Torbay; On-site; GBP 116,000 - 139,000; Full time

Job summary

Beth Israel Deaconess Medical Center seeks a senior administrator to oversee Laboratory Medicine and Pathology operations. You will manage budgets for general laboratory, pathology, blood bank and outreach, determine staffing, and drive performance improvement initiatives.

Partner with the Medical Director to lead administrative dyad functions, ensure accreditation, and develop manuals for regulatory agencies.

Qualifications

• B.S. in health-related field; MBA preferred.
• At least 5 years supervisory experience.
• Proven leadership and team management skills.
• Working knowledge of statistics, P&L and budgets.
• Knowledge of all laboratory department functions.
• Experience implementing strategic plans for laboratory services.
• Analytical reporting with EHR (Epic preferred).
• Ability to build relationships with internal and external stakeholders.

Responsibilities

• Provide overarching administrative function for the laboratory, including budgets for general lab, pathology, blood bank and outreach.
• Determine staffing levels and action relative to workflow and productivity.
• Participate in evaluation/purchasing of lab equipment with leadership.
• Ensure accreditation criteria are met via QA monitors and compliance programs.
• Partner with Medical Director as administrative dyad leaders of Lab Medicine and Pathology.
• Prepare manuals for regulatory agencies and DPH for offsite stations.
• Serve as Laboratory Safety Officer and ensure safety compliance.
• Develop, implement, maintain, and approve all lab policies and procedures.
• Attend departmental meetings and represent leadership on hospital committees.
• Manage performance evaluations and HR documentation; handle Kronos timekeeping.
• Plan staffing across shifts to ensure 24/7 coverage and skill mixes.
• Identify opportunities for growth and expansion across laboratory functions.

Education

BS in health-related field

MBA preferred

5+ years supervisory experience

Proven leadership and team management

Statistics, profit and loss and budgets

Knowledge of all laboratory department functions

Epic / EHR analytics

Stakeholder management

Tools

Regulatory knowledge

Job description

Job Description:

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Provides operational oversight, professional guidance, and direction to the team, ensuring services are provided efficiently and effectively. Additionally, responsible for performing retrospective and concurrent quality and financial performance improvement assessments and reviews. This includes designing procedures and methodologies for performance evaluation, revenue reporting, and supply/cost analysis and providing strategies for efficient delivery of high-quality patient care. This position will develop, evaluate, and maintain creative, progressive, internal documentation and external reports to support the operational and strategic needs of the hospital. This position will help grow the service lines of Laboratory Services and Pathology.

Duties/Responsibilities:

• Responsible for the overall administrative function of the laboratory, including budgets for general laboratory, pathology, blood bank and outreach. Budgets including salaried, non-salaried and Capital.
• Determine staffing levels and action relative to workflow, productivity and personnel decisions.
• Participates in the evaluation/purchasing of all lab equipment, aligning with the BILH Laboratory Leadership in key product selection.
• Ensures accreditation criteria are met for general laboratory. This is done through a variety of ways: Appropriate Quality Assurance monitors (cover all facets of operation.). Participates in the Quality Control Program. Participates in Laboratory Compliance Program and reports data to the hospital's Compliance Officer and the Patient Care Assessment Team (Patient Safety)
• Partners with the Medical Director as the administrative dyad leaders of Laboratory Medicine and Pathology. This includes assisting in the administrative components of maintaining and updating the Department of Pathology Procedure Manuals.
• Prepares manuals for various regulatory agencies (HCFA, CAP, JCAHO, AABB) and DPH for offsite drawing stations.
• Represents the Lab as Laboratory Safety Officer. Responsible for compliance via Chemical Hygiene Plan, Laboratory Safety Manual, as well as Blood Borne Pathogen Standards
• Develop, implement, maintain, and approve all lab policies and procedures that guide and support the provision of services.
• Attend various departmental meetings as needed. Assists Medical Director with conducting bi-monthly Laboratory Departmental meetings.
• Ensures that Laboratory Leadership is represented on all pertinent hospital committees. Including but not limited to: Safety, PCA, Laboratory Compliance, Operations Council (as requested), Meditech 6.0 task force, Billing / Revenue and Service Excellence, Infection Control, Emergency Preparedness, Antibiotic Stewardship and Transfusion Committee.
• Ensure performance evaluations for department are done in a timely manner.
• Responsible for all Kronos card entries and approvals. This would include proper documentation of hours worked and planned / unplanned earned time. Approval and issuance vacation / holiday hours and all over time hours.
• Required to complete, assign and post positions (per guidelines in contract), schedule all technical hours in the General Laboratory. Needs to ensure that all shifts have proper skill mixes in place to service the department 24/7.
• Manage progressive discipline within the department and ensure that all incidents are properly documented and filed with HR.
• Identifying opportunities for growth and expansion across laboratory functions.

It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required.

Education/Experience Required:

• B.S. in Health-related field with an MBA preferred
• At least (5) years supervisory experience
• Proven leadership and team management skills
• A working knowledge of statistics, profit and loss and budgets.
• Knowledge of all laboratory department functions.
• Experience in implementation of strategic plans for surgical services preferred.
• Analytical reporting with electronic health record (preferably Epic)
• Must develop and maintain positive working relationships with internal and external stakeholders

Registration/Certification:

A.S.C.P. Preferred

Physical/Environmental Requirements

This job requires frequent bending, carrying, pulling, pushing, reaching, standing, stooping, walking and lifting over 10 lbs. There will be occasional need for climbing stairs, lifting in excess of 50 - 100 lbs and sitting. Constant use of hearing, sight and speech. Frequent use of smell and touch. Frequent keyboard and telephone use. Constant concentration and problem solving.

Pay Range:

$155,000.00 USD - $185,000.00 USD

The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may