Director, Insolvency, Quality & Risk Management

Pembroke Communications; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Join a forward-thinking advisory firm as a Director in Quality & Risk Management, where you will lead efforts to enhance processes and compliance in the delivery of insolvency services. This role involves collaborating with senior stakeholders and guiding teams through complex technical challenges. You will play a crucial role in driving quality improvements, managing GDPR compliance, and supporting the resolution of client issues. With a commitment to personal development and a supportive work environment, this position offers a unique opportunity to make a significant impact in a dynamic industry.

Benefits

28 Days Holiday

Discretionary Bonus Scheme

Cash Benefits Allowance

Pension Scheme

Investment in Personal Development

Enhanced Maternity and Paternity Leave

Group Income Protection

Life Assurance

Cycle to Work Schemes

Social and Charitable Activities

Qualifications

• Strong technical insolvency background with experience in complex issues.
• Excellent interpersonal skills and ability to influence stakeholders.

Responsibilities

• Lead quality improvement initiatives and manage compliance.
• Support in the investigation and resolution of complaints and claims.
• Respond to complex technical queries for insolvency cases.

Skills

Technical Insolvency Knowledge

Interpersonal Skills

Attention to Detail

GDPR Knowledge

Time Management

Communication Skills

Education

Professional Accountancy Qualification

Pass in JIEB Corporate Exam

Tools

IPS

TPS

Job description

Director, Insolvency, Quality & Risk Management

Core senior member of our Quality & Risk Management team who will be involved in improvement in processes, procedures, regulatory compliance and driving improvement in overall quality in the delivery of insolvency services. This will involve supporting and advising our Insolvency Delivery Team and local office engagement teams delivering complex insolvency and MVL services to our clients. In addition to ensuring compliance with statute and regulations, the individual should be commercially minded and able to communicate with senior stakeholders and engagement teams as a peer. The individual will be required to act as a trusted advisor to engagement teams in respect of complex technical matters.

Role Requirements:

• Hold a pass in the JIEB corporate exam paper
• Hold a professional accountancy qualification
• Strong technical insolvency background and experience of dealing with complex technical matters
• Demonstrable technical experience in England & Wales insolvencies
• Knowledge and experience of all corporate insolvency processes (Administration, MVLs, Insolvent Liquidations, CVAs and FCRs)
• Knowledge of RP’s and Special Administrations would be beneficial but not essential
• Excellent attention to detail
• Knowledge of GDPR and SARs
• Experience of dealing with the investigation, management and resolution of complaints and claims
• Highly developed interpersonal skills and ability to work as part of a high performing and collaborative team
• Ability to communicate with, advise and influence engagement and delivery teams and senior stakeholders
• Good working knowledge of the ICAEW Code of Ethics, insolvency legislation and SIPs
• Knowledge of NI, ROI and other British protectorate jurisdictions would be beneficial
• Strong working knowledge of IPS and TPS
• Experience of supporting and assisting in internal and external quality assurance reviews
• Excellent time management skills and the ability to respond to queries quickly and efficiently
• Experience in preparing and delivering in-house training and presentations

Role Responsibilities:

• Lead, deliver and drive quality improvement by identifying and making improvements to standard templates, processes, policies and procedures
• Be a core member of the QRM senior leadership team
• Management of GDPR compliance and SARs
• Supporting the CRO and Deputy CRO in the investigation, management and resolution of complaints and claims
• Requirement to provide support and assistance in internal and external quality assurance reviews as required
• Responding to queries and provision of advice to teams verbally or in written form
• Work closely with and be interchangeable with (for holiday and illness cover) existing Insolvency QRM leadership
• Responding to complex technical queries in respect of prospective and live cases

What can we offer you?

New joiners are supported by a week-long induction programme, and continuous improvement is achieved through a structured and tailored programme that suits your career development.

As well as this we offer a whole host of benefits and reward including;

• 28 days holiday
• Discretionary Bonus Scheme
• Cash benefits allowance
• Pension Scheme
• Extensive investment in personal development & learning
• Enhanced maternity and paternity leave (depending on length of service) and shared parental leave
• Group Income protection
• Life assurance
• Cycle to work schemes
• Regular social, cultural and charitable activities

About Teneo

Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future.

Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations.

Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I.

The firm has more than 1,600 employees located in 40+ offices around the world.

Start your application for this position.