Director Housing Services

R&R Housing; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A local authority is seeking a Director – Housing Services who will lead and oversee housing delivery and management. This strategic role focuses on shaping housing strategies, ensuring quality service delivery, and driving operational improvements. Candidates need significant experience in housing services within local government and strong leadership skills to develop high-performing teams. The position demands excellent stakeholder management and a commitment to community needs.

Qualifications

• Senior leadership experience within local government is crucial.
• Knowledge of housing legislation and tenancy management essential.
• Proven track record in delivering strategic plans required.

Responsibilities

• Provide strategic leadership for housing services.
• Develop and implement innovative housing strategies.
• Ensure high standards of service delivery.

Skills

Senior leadership experience in housing services

Strong knowledge of housing legislation

Proven ability to develop strategic plans

Experience managing budgets and resources

Excellent leadership skills

Strong stakeholder management

Job description

We are delighted to be working with a highly local authority to appoint a Director – Housing Services to lead and oversee all aspects of housing delivery and management across the community.

This is a high-profile, strategic role with real responsibility and variety. You’ll shape housing strategy, ensure excellent service delivery, and drive operational and performance improvements across the authority’s housing functions.

Responsibilities

• Provide strategic leadership for all housing services, including allocations, tenancy management, repairs, and estate management.
• Develop and implement innovative housing strategies that meet community needs and statutory obligations.
• Ensure operational delivery of housing services meets high standards of quality, efficiency, and resident satisfaction.
• Advise elected members and senior officers on housing policy, regulatory requirements, and service priorities.
• Build and maintain strong partnerships with statutory bodies and other housing stakeholders.
• Lead, motivate, and develop a high-performing housing team, fostering a culture of excellence and continuous improvement.
• Oversee budgets, resources, and performance management to achieve organisational objectives.

Qualifications

• Senior leadership experience in housing services, within local government.
• Strong knowledge of housing legislation, tenancy management, and housing operations.
• Proven ability to develop and deliver strategic plans and drive operational improvements.
• Experience managing budgets, resources, and large, complex housing teams.
• Excellent leadership, staff development, and team-building skills.
• Strong stakeholder management, negotiation, and partnership building abilities.