Director: Head of Commercial (Retail)

JR United Kingdom; London; On-site; GBP 200,000 +; Full time

Job summary

An established industry player is seeking a Director: Head of Commercial to lead their retail business in London. This role involves shaping a customer-focused retail strategy aimed at sustainable growth and profitability across the store network. The ideal candidate will have proven leadership experience, a strong commercial impact track record, and the ability to inspire teams. This is a unique opportunity to influence strategy at the highest level and redefine the retail experience, combining dining and entertainment. If you are a bold thinker ready to make a significant impact, this position is for you.

Qualifications

• Proven leadership experience in a multi-site retail environment.
• Strong track record in commercial impact and margin improvement.

Responsibilities

• Define and lead retail strategy, aligning goals with customer experience.
• Drive growth through optimized product offerings and pricing.

Skills

Leadership in multi-site retail

Commercial impact delivery

Strategic thinking

Customer behavior understanding

Operational agility

Creative thinking

Job description

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Director: Head of Commercial (Retail), London

Client:

60 Degrees Ltd

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

1

Posted:

30.03.2025

Expiry Date:

14.05.2025

Job Description:

Director: Head of Commercial (Retail) — Driving Growth for a Global Retail Leader

We are looking for a Director: Head of Commercial (Retail) to lead and elevate our retail business. You will be responsible for shaping and executing a customer-focused retail strategy that delivers sustainable sales growth and drives profitability across our entire store network.

Your Impact

• Define and lead the retail strategy, aligning commercial goals with an exceptional customer experience.
• Drive top-line growth through optimized product offering, pricing, and in-store execution.
• Strengthen operational excellence while managing and protecting costs.
• Identify new opportunities for growth, from store portfolio evolution to untapped revenue streams.
• Collaborate closely with key teams — Operations, Commercial, Marketing — to deliver seamless and effective execution.
• Inspire and influence customer behaviour — encouraging them to step out of their homes to enjoy a complete experience combining dining and entertainment.

What You Bring

• Proven leadership experience within a multi-site retail environment.
• Strong track record of delivering commercial impact and margin improvement.
• Strategic mindset paired with operational agility.
• Deep understanding of customer behaviour and how to convert it into sales.
• A bold, creative, and out-of-the-box thinker, with the ability to bring our purpose to life and redefine what retail can offer.

This is a unique opportunity to shape the future of a global retail brand, influence strategy at the highest level, and make a lasting commercial and customer impact.