Director, Digital Tech Transfer And Knowledge Management

Msd; Cramlington; Hybrid; GBP 150,000 - 190,000; Full time

Job summary

MSD in the United Kingdom seeks a Director, Digital Tech Transfer & Knowledge Management to shape manufacturing capabilities across the tech transfer lifecycle. You will define strategy, develop the roadmap, and drive execution of digital PKM initiatives, leading a multi-disciplinary team to build and enhance systems that capture and use process knowledge.

The role partners with S&T, Research, Commercialization and manufacturing operations, aligning business goals with scalable, compliant

Qualifications

• Bachelor's degree and minimum 10 years of industry experience in relevant fields.
• Proven experience in pharmaceutical technology transfer and receiving-site readiness.
• Experience delivering large-scale, data-intensive digital products in a product/leadership role.
• Strong leadership of cross-functional teams in a technical setting.
• Excellent communication and stakeholder management with senior leaders and technical experts.
• Deep knowledge of biopharmaceutical manufacturing processes and data/control systems (MES, DeltaV, PKM, Databricks, SCADA, PI).
• Proven ability to implement and scale AI solutions in regulated environments with governance and compliance.

Responsibilities

• Define the product vision and strategic roadmap for Digital Tech Transfer and PKM, aligning with business goals.
• Lead and mentor a multi-disciplinary team across product analysts, technology and process specialists.
• Oversee lifecycle of digital manufacturing products supporting tech transfer from concept to deployment and improvement.
• Translate complex business needs into scalable, compliant digital solutions through IT liaison.
• Drive data integration across MES, LIMS, and process control systems for an integrated PKM ecosystem.
• Champion data integrity and governance to ensure reliable and inspection-ready data.
• Manage product backlog and communicate progress to executives.
• Ensure compliance with GxP and internal quality standards.
• Collaborate with CMOs to digitise tech transfer and standardize data exchanges.

Skills

Asset management

Benefits management

Management system development

Product management

Requirements management

Stakeholder relationship management

Strategic planning

System designs

Education

Bachelor's degree in Engineering, Computer Science, Life Sciences, or a related field

Tools

MES

DeltaV

PKM

Databricks

SCADA

PI

Job description

Job Description

Our company is at the forefront of the biopharmaceutical industry, using digital technology to transform manufacturing. Our strategic team manages process knowledge and data across the product lifecycle—from commercialization and technology transfer through ongoing commercial supply. We deliver integrated digital solutions that make critical process information accurate, accessible, and actionable, enabling smarter, faster, and compliant manufacturing across our global network.

The Director, Digital Tech Transfer & Knowledge Management, is a critical leadership role responsible for shaping the future of our manufacturing capabilities. This individual will define the strategy, develop the roadmap, and drive the execution of our digital tech transfer and Process Knowledge Management (PKM) initiatives. The role involves leading a multi-disciplinary team to build and enhance systems that streamline the transfer of process knowledge into manufacturing execution. This leader will be a key driver in our strategic programs to create fully integrated and data-driven manufacturing operations, ensuring that critical process information is captured, accessible, and utilized to its full potential throughout the tech transfer lifecycle.

Responsibilities

• Define and champion the product vision and strategic roadmap for Digital Tech Transfer and Process Knowledge Management (PKM), ensuring alignment with overarching business goals.
• Lead and mentor a high-performing team of product analysts, technology and process specialists, fostering a culture of innovation and execution excellence.
• Oversee the entire lifecycle of digital manufacturing products that support tech transfer, from initial concept and requirement gathering to deployment and continuous improvement.
• Serve as the primary liaison between Science & Technology (S&T), Research, Commercialization and manufacturing operations, and IT to translate complex business needs into scalable and compliant digital solutions.
• Drive the strategy for integrating disparate data sources (e.g., MES, LIMS, process control systems) to create a cohesive process knowledge ecosystem for seamless technology transfer.
• Champion the principles of data integrity and governance to ensure all process data is reliable, accurate, and inspection ready.
• Manage the product backlog, prioritize features based on business value and strategic importance, and communicate progress to executive stakeholders.
• Ensure all digital solutions adhere to industry regulations, including GxP, and internal quality standards.
• Partner with external contract manufacturing organisations (CMOs) to digitise technology transfer and establish secure, standardised, and compliant ongoing process data exchanges.

Qualifications

Required

• Bachelor's degree in Engineering, Computer Science, Life Sciences, or a related field with a minimum of ten (10) years of required industry experience.
• Proven track record of supporting pharmaceutical technology transfer and establishing receiving-site readiness, including process knowledge transfer, capability assessment, data preparedness, and operational handover.
• Demonstrated experience in a product management, program leadership, or strategic role delivering large-scale, data-intensive digital products.
• Strong leadership capabilities with experience managing and developing technical and cross-functional teams.
• Exceptional communication and stakeholder management skills, with the ability to influence and align senior leaders and technical experts.
• Deep knowledge of biopharmaceutical manufacturing processes, technology transfer, and their associated data and control systems (e.g., MES, DeltaV, PKM, Databricks, SCADA, PI).
• Proven ability to connect high-level business objectives to detailed technical execution plans.
• Proven capability in implementing and scaling AI solutions in mission-critical, highly regulated environments, with appropriate governance, reliability, security, and compliance controls.

Preferred

• Direct experience implementing or managing Process Knowledge Management (PKM) systems and digital tech transfer solutions.
• Familiarity with advanced analytics, machine learning, and their applications within a manufacturing environment.
• Experience with Agile development methodologies and a mindset geared towards digital innovation.
• Strong background in process analytics (PPA/PPM) and navigating GMP/GxP compliance requirements for digital systems.

Required Skills:

Asset Management, Benefits Management, Management System Development, Product Management, Requirements Management, Stakeholder Relationship Management, Strategic Planning, System Designs

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

1st - Day

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Valid Driving License:

No

Hazardous Material(s):

n/a

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.