Director - Digital Consulting

Public Digital; London; Hybrid; GBP 85,000 - 110,000; Full time

Job summary

A leading consultancy seeks an experienced director to support impactful digital transformation projects in the public sector. Ideal candidates will have a proven track record in large organisations, excellent leadership skills, and the ability to drive user-centric changes. The role offers competitive compensation and a focus on flexible working arrangements.

Benefits

Generous holiday allowance of 30 days

Private healthcare cover

Flexible benefits allowance

Emphasis on learning and development

Qualifications

• Experience leading in complex organisations.
• Consultative delivery track record in digital transformation.
• Strong communication and stakeholder management experience.

Responsibilities

• Lead client engagements and build relationships with leaders.
• Support organisations in delivering user-centred approaches.
• Mentor team members to enhance skills and capability.

Skills

Leadership

Consultative mindset

Agile practices

Stakeholder management

Team leadership

Organisation

Job description

Salary: £85,000 - £110,000 (depending on experience)

Location: United Kingdom (Hybrid - with regular in-person client meetings)

Job Type: Permanent

Working pattern: Full time

We’re open to exploring other working patterns on a case-by-case basis, where possible and in line with business needs.

Closing date: 07 July 2025 - We encourage early applications as we reserve the right, if required, to close this role ahead of the date advertised.

Who we are

We are Public Digital, a digital transformation consultancy. We help global institutions that matter thrive in the digital era. We apply the culture, processes, business models and technologies of modern delivery to help teams build and run excellent services. Working with the leaders doing strategy, and the teams doing delivery, we operate globally, advising large organisations and governments on six continents.

We're values-driven and we articulate them in our positions on the Public Digital website.

Attitude as much as skill is critically important to us as a team and we look for entrepreneurialism, initiative, kindness, and a willingness to pitch in. We fundamentally believe transformation is about people, and that change comes from creating great teams and the conditions to successfully empower them.

About the role

We’re looking for experienced leaders to help deliver impactful consultancy projects and grow our work with the public sector.

Public sector clients have been central to our mission for many years. We’ve supported leaders in local and central government, charities, arms-length bodies, and private sector organisations, helping them shape digital strategy, recover failing programmes, and embed modern, user-centred ways of working.

In this role, you’ll lead client engagements across our portfolio, working closely with senior leaders to support real organisational change. You’ll need a strong track record of delivering transformation in large, complex environments, ideally including public sector settings and a deep understanding of how to build responsive, multidisciplinary teams that focus on user needs and deliver lasting outcomes.

How you’ll make an impact

As a director at Public Digital you’ll;

• Lead client engagements and build strong, pragmatic relationships with leaders and digital practitioners in large, complex organisations.
• Support organisations to lead with digital, user-centred approaches that deliver better outcomes.
• Work closely with colleagues to ensure projects are delivered successfully, on time and with impact.
• Represent Public Digital externally through events, writing, and engagement with digital government networks to help grow our reputation and reach.
• Contribute to our continued growth by helping generate and shape new opportunities with current and future clients.
• Support the development of our team, sharing your experience and mentoring others to grow their skills and confidence.

What we're looking for

• Experience leading in complex organisations: You’ve led work in large organisations and understand how to navigate their structures, cultures and constraints.
• Consultative mindset and delivery track record: You’ve worked in a consultative way, whether through a consultancy, agency or in-house role, and have supported organisations to plan or deliver digital transformation.
• Embedding agile and user-centred approaches: You’ve applied agile and user-centred ways of working, and helped teams adopt these methods to improve delivery and outcomes.
• Strong communication and stakeholder management: You can clearly and confidently communicate complex ideas, and you’re experienced in working with senior leaders and a wide range of stakeholders.
• Team leadership and capability building: You’ve led multidisciplinary teams, helped them collaborate effectively, and supported others to grow in confidence and capability.
• Organised, proactive and delivery-focused: You’re comfortable managing ambiguity, balancing priorities and keeping work on track in fast-moving environments.
• Flexibility and commitment to inclusion: You’re open to occasional travel and working across time zones, and you’re committed to building inclusive, diverse teams where people can do their best work.

How you will be assessed:

We want to understand your background, experiences, perspective, and what motivates you to work with us.

We start with an initial sift of all applications, assessed against the What we’re looking for criteria in the advert.

If you’re shortlisted, the selection process will include:

• A short phone interview (up to 30 minutes) with a member of our talent team. Someone from the hiring team may also join.
• A panel interview, which includes a case study exercise. You’ll receive the case study in advance, along with full details about the format.
• An informal peer chat, giving you the chance to speak with someone in a similar role at Public Digital.

Each stage is designed to be a two-way conversation, giving you the chance to get to know us too.

Please note that we have seen an increase in candidates using AI Bots to complete their answers, we use tools designed to detect AI generated answers and will reject candidates if we suspect they have used this technology.

Why you should apply

• Opportunity to grow and progress rapidly within an engaged, supportive environment.
• Be entrepreneurial and contribute to the growth and success of Public Digital.
• Deliver high-impact work with leading institutions around the world.
• Emphasis on learning, development, and progression.
• Build and develop your expertise and profile through publishing blog posts, presenting at events, and sharing knowledge.
• Empowerment to do your best work.
• Home and remote working, with flexibility in how you deliver work.
• Buddy system and prioritised mental health.
• Generous holiday allowance of 30 days, plus an additional office closure over the Christmas period.
• Private healthcare cover.
• Flexible benefits allowance.

Be a part of our amazing work culture. To read more about it please followvisit Careers page which gives more details about our culture, employees and benefits.

We're an equal opportunities employer. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best. Public Digital's mission is to help institutions thrive in the internet era - to do that well, we aim to hire and empower people who reflect the diversity of the users, communities and organisations we work with.

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the challenges we're working to address. We're keen to hear from curious, collaborative and thoughtful people regardless of gender, age, ethnic identity, religion, socio-economic status, sexual orientation, neurodiversity or physical disability.

If you're excited about this role but your past experience doesn't align perfectly with every requirement in the job description, please apply anyway, you may just be the right candidate for this or other roles in our wider team.

Things you need to know

• Salary
  We’ll offer a salary that reflects your experience and the skills you show throughout the process. We aim to be as competitive as possible based on what you bring to the role.
• Flexible working
  We support flexible working, and you can split your time between home and our London office. Most of the team comes in around once a week to collaborate, but there’s no set requirement to be in regularly.
• However, as this is a client-facing role, there may be times when you'll need to travel to a client’s office or attend in-person meetings, depending on the needs of the project. While we offer flexibility where we can, we also appreciate the same in return when it comes to meeting client expectations.
• Right to work
  You’ll need to already have the right to work in the UK when you start. We’re not able to sponsor visas for this role.
• Reserve list
  If you're successful at the final stage but we don’t have an immediate role available, we may place you on a reserve list for up to 6 months. This means we can get back in touch if a similar opportunity comes up within that time, and you won’t need to reapply.
• Closing date
  We encourage you to apply early, as we review applications on a rolling basis. Due to the high volume of applications we’ve been receiving, we may close the role before the advertised deadline and won’t be able to accept applications once it’s closed.

We aim to give at least 24 hours’ notice of early closure by updating the job advert where possible. Reviewing applications as they come in also helps us get back to candidates sooner, so you're not left waiting.