Director, Client Service (Telecom, Media & Tech)

Bounteous; London; Hybrid; GBP 100,000 - 150,000; Full time

Job summary

A leading digital transformation consultancy in London is seeking a Director, Client Service to drive growth and new client acquisition in the Telecom, Media, and Technology sectors. The ideal candidate will have a proven track record in enterprise sales, strong executive connections, and a strategic mindset. This role involves close collaboration with cross-functional teams and reports to the Vice President of Sales for EMEA. Competitive salary offered.

Qualifications

• Proven track record of new sales success in Telecom, Media, and Technology sectors.
• Extensive understanding of UK/European TMT market with strong executive relationships.
• Ability to co-create innovative propositions.

Responsibilities

• Drive new client acquisition and deliver measurable growth.
• Build and maintain executive-level relationships.
• Own revenue generation goals.

Skills

Enterprise sales skills

Relationship building

Strategic thinking

Problem-solving

Communication skills

Job description

Overview

Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.

Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.

We are seeking a Director, Client Service with deep experience in the Telecom, Media, and Technology sectors to join our growing UK and European team. In this role, you will collaborate closely with a cross-functional ecosystem, including Growth (sales), Client Partners (customer success), and practice leaders to strengthen our value proposition and drive a unified go-to-market approach. You will also serve as a strategic ambassador, engaging with senior executive-level clients to champion our regional vision and expand Bounteous x Accolite’s market presence.

The ideal candidate is a strategic business builder with expertise in enterprise sales across Telecom, Media, and Technology, and a proven ability to open new markets and drive sustainable revenue growth. This high-visibility role reports directly to the Vice President of Sales for EMEA.

Information Security Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Role and Responsibilities

• Drive new client acquisition and deliver measurable growth by opening accounts in the UK and Europe within the Telecom, Media, and Technology sectors
• Own revenue generation goals, including order book closure and annual revenue earned for the region
• Build and maintain executive-level relationships with CMOs, CIOs, CTOs, and other senior stakeholders, positioning Bounteous x Accolite as a trusted digital transformation partner
• Lead the development, implementation, and evaluation of go-to-market and operational plans to expand market presence and increase share of wallet in target accounts
• Partner with global cross-functional teams (Growth, Client Partners, Practices, and Delivery) to develop compelling value propositions, innovative offerings, and tailored solutions for clients
• Support marketing initiatives to strengthen brand visibility, generate new leads, and contribute to thought leadership in the TMT sector
• Increase penetration into multiple buying centers within existing client organizations, ensuring long-term account growth and client satisfaction
• Serve as a strategic ambassador for Bounteous x Accolite in the UK and European markets, engaging in industry events, conferences, and client forums to expand presence and influence

Preferred Qualifications

• Proven track record of new sales success and revenue growth in the Telecom, Media, and Technology sectors
• Extensive understanding of the UK/European TMT market, with strong C-level executive relationships and references to build pipeline
• Commercial acumen with the ability to co-create innovative propositions in partnership with delivery and practice teams
• Excellent communication, interpersonal, and presentation skills, with an outstanding executive presence and comfort engaging senior decision-makers
• Strong problem-solving, decision-making, and solution-oriented mindset with the ability to adapt in fast-paced, changing environments
• Experience managing multiple projects simultaneously and collaborating across distributed teams in remote or global environments
• Proficiency in written and verbal communication, with the ability to author client proposals, strategic presentations, and market-facing material
• Demonstrated ability to drive customer satisfaction and expand into new buying centers within complex accounts

Location & Travel Requirements

• Base location: London
• Must be on-site with client in London 2–3 days per week; remaining time may be remote or at Bounteous x Accolite offices (based in London)
• Occasional travel across the UK/Europe may be required for client development and industry events

£100 - £150 a year

Individual pay is determined by many factors, including experience, relevant education or training, and organizational needs. The mid-range to maximum of the salary range is generally reserved for individuals who are highly experienced in the role.

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Bounteous is proud to be an equal opportunity employer. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous is willing to sponsor eligible candidates for employment visas.