Director, Category Growth & Supplier Strategy

Zapp; Greater London; Hybrid; GBP 120,000 - 170,000; Full time

Benefits offered by this job

Private Health Insurance

Lunch provided at HQ (4 days a week)

Equity package

25 days holiday

Job summary

Zapp, London's leading premium convenience retail platform, is seeking a Director of Category Management to build the growth engine behind our range: a role that sets the direction, catalogue and assortment strategy, and gets sharper as we scale rather than just keeping pace with it.

You will build the long-term supplier onboarding platform and strategy that lets us bring on great brands faster, and own the supplier relationships and commercial agreements that fund the range's growth.

Qualifications

• Substantial experience leading Category Management, Buying or Commercial teams at scale.
• Track record of owning supplier relationships and commercial agreements as a growth lever.
• Experience building scalable supplier onboarding processes or platforms.
• Builder's mindset: replacing ad hoc processes with scalable systems.
• Strong analytical fluency: able to interrogate data in BI tools, Sheets or SQL.
• Curiosity about product and quality, and insight into what London’s best customers want next.
• Proven cross-functional leadership across Marketing, Finance, Supply Chain and Merchandising.

Responsibilities

• Set the direction of the team and the assortment strategy behind Zapp's catalogue, deciding what we range next and why.
• Define goals and KPIs for range, quality and margin, and hold the team accountable.
• Build the long-term supplier onboarding platform and strategy to turn supplier acquisition into a growth engine.
• Own supplier relationships and commercial agreements to fund growth and protect the brand experience.
• Build systems and processes that let Category Management scale with the range.
• Drive the best assortment in London by identifying gaps before competitors.
• Turn SKU-level data into insights to spot opportunities and avoid last-minute fixes.
• Stay customer-obsessed and ensure range decisions serve customer needs.
• Partner with Marketing, Merchandising, Finance and Supply Chain so range, pricing, promotion and availability move together.

Job description

Zapp, London's leading premium convenience retail platform, is seeking a Director of Category Management to build the growth engine behind our range: a role that sets the direction, catalogue and assortment strategy, and gets sharper as we scale rather than just keeping pace with it.

You will build the long-term supplier onboarding platform and strategy that lets us bring on great brands faster, and own the supplier relationships and commercial agreements that fund the range's growth.