Director - AI Enablement and Engagement | London, UK

HSBC; London; Hybrid; GBP 80,000 - 130,000; Full time

Job summary

HSBC is seeking a Director for AI Enablement and Engagement to lead initiatives that shape the bank's AI Strategy. This pivotal role will develop the talent and organizational structures necessary for driving AI innovation, ensuring an AI-literate workforce, and fostering strong collaborations across teams.

Qualifications

• Experience in human capital and organizational development focused on AI/ML.
• Proven strategic leadership in tech and AI sectors.
• Expertise in designing learning programs for AI data science.

Responsibilities

• Develop and execute the people plan for AI talent.
• Partner with Talent Acquisition to attract top-tier AI talent.
• Collaboration on learning & development programs for AI data science.

Skills

Human capital

Strategic Leadership

AI/ML technologies

Design and implementation of learning & development

Cultural Transformation

Relationship Management

Stakeholder Management

Influencer

Business partnering

Customer-oriented

Outcome-oriented

Problem solver

Team management

Divided attention

Auditory processing

Critical thinking

Collaboration

Job description

Director - AI Enablement and Engagement

Group AI Management and Strategy (AIMS) team is responsible for developing and implementing Group-wide strategic programs across HSBC aimed at accelerating the commercialisation and delivery of Artificial Intelligence / Machine Learning (AI/ML) across HSBC. Key areas of focus include responsible development practices, common platforms and capabilities, AI technology enablement, governance, and the Group-wide AI Strategy.

In this role, you will join a growing team to lead Group-wide AI Enablement and Engagement. This is a critical role for HSBC that helps shape the culture, talent, capability development, and organizational design supporting the bank's Group AI Strategy. It offers a unique opportunity to drive impact at the intersection of AI innovation and human capital.

Your responsibilities will include:

1. Developing and executing the people plan for data science, AI Engineering, and AI-related talent in alignment with the bank's AI Strategy.
2. Partnering with Talent Acquisition to attract top-tier AI and tech talent and building a sustainable pipeline through partnerships with universities, tech hubs, and industry communities.
3. Collaborating with people capability teams to design and implement learning & development programs tailored to AI data science, AI engineering, and Responsible AI, fostering an AI-literate workforce.
4. Working with AI leadership and HR to design agile, high-performing team structures that support innovation, and championing a culture of responsible AI, collaboration, and continuous learning.
5. Defining performance metrics and engagement strategies for AI talent, supporting career development and retention strategies aligned with employee aspirations and business needs.

Qualifications and skills required:

Technical:

• Human capital, organizational development, or people strategy focused on AI/ML
• Strategic Leadership
• AI/ML technologies and their workforce implications
• Design and implementation of learning & development programs for AI data science
• Cultural Transformation
• Relationship Management
• Stakeholder Management

Behavioral Skills:

• Influencer
• Business partnering
• Customer-oriented
• Outcome-oriented
• Problem solver
• Team management

Cognitive Skills:

• Divided attention
• Auditory processing
• Critical thinking
• Collaboration

This role is based in London on a hybrid basis.

At HSBC, we value diversity and inclusion. We are committed to creating an accessible and inclusive workplace for everyone, regardless of gender, ethnicity, disability, religion, sexual orientation, or age. We are a Disability Confident Leader and welcome candidates with disabilities, long-term conditions, or neurodivergence who meet the role's minimum criteria. If you require accommodations during the recruitment process, please contact our Recruitment Helpdesk:

Email: [e-mail]

Telephone: [phone]