Director Account Management (Public Safety)

CGI Group Inc.; Greater London; Hybrid; GBP 90.000 - 130.000; Vollzeit

Zusammenfassung

CGI Group Inc. seeks a senior leader to manage a key public sector account, driving growth and delivering value across CGI’s consulting, delivery, technology and commercial teams.

You will own strategy, financial performance and client satisfaction, while collaborating with senior stakeholders and cross-disciplinary professionals to shape opportunities from engagement to contract award. The role requires UK security clearance eligibility, hybrid working with on-site presence in London or

Qualifikationen

• Proven senior client-facing leadership experience in consulting, account management or business development.
• Strong financial acumen with experience in revenue, margin and forecasting.
• Proven ability to build trusted relationships and influence senior stakeholders.

Aufgaben

• Develop and execute account strategies to strengthen client relationships and deliver revenue growth.
• Establish trusted relationships with senior stakeholders and advise on commercial value.
• Identify and develop new opportunities, translating priorities into commercial propositions.
• Own account financial performance including order intake, revenue, margin, and pipeline forecasting.
• Lead cross-functional teams to create differentiated solutions for client challenges.
• Monitor market developments and competitive activity to strengthen CGI's position.
• Lead opportunity development, capture strategies, negotiations and awards.
• Coach and support CGI Partners for high-performing teamwork and client outcomes.
• Drive client engagement, feedback and continuous improvement to enhance satisfaction.
• Represent CGI at client and industry engagements, promoting capabilities and delivery excellence.

Kenntnisse

Client management

Communication

Governance

Leadership

Management Consulting

Stakeholder management

Finance & Accounting

Jobbeschreibung

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position, with a weekly presence on-sites in London or Bristol required.

Your future duties and responsibilities:

In this role, you will lead the strategic development and commercial performance of a key public sector account, building trusted relationships with senior stakeholders and identifying opportunities to deliver lasting value. You will take ownership of account growth, financial performance and client satisfaction, translating complex business challenges into compelling propositions that drive measurable outcomes. Working across CGI's consulting, delivery, technology and commercial teams, you will shape opportunities from initial engagement through to successful contract award, ensuring alignment with client priorities and CGI's strategic ambitions.

• Develop and execute account strategies that strengthen client relationships, expand opportunities and deliver sustainable revenue and margin growth
• Establish trusted relationships with senior stakeholders, acting as a strategic advisor and identifying opportunities to deliver greater business value
• Proactively identify, qualify and develop new business opportunities, translating client priorities into compelling commercial propositions
• Take accountability for account financial performance, including order intake, revenue, margin, pipeline conversion and forecasting accuracy
• Bring together CGI's consulting, technical, delivery and commercial expertise to develop differentiated solutions that address complex client challenges
• Monitor market developments, competitor activity and emerging requirements to strengthen CGI's competitive positioning and influence future opportunities
• Lead opportunity development and capture strategies, supporting propositions, negotiations and successful contract awards
• Lead, coach and support CGI Partners, creating a collaborative, high-performing team focused on delivering exceptional client outcomes
• Drive structured client engagement, feedback and continuous improvement activities to enhance client satisfaction and account performance
• Act as a senior CGI representative at client and industry engagements, promoting our capabilities, values and commitment to delivery excellence

Required qualifications to be successful in this role:

You will be an accomplished senior leader with strong commercial acumen, strategic thinking and the ability to build trusted relationships within complex client environments. You will bring experience of driving business growth, managing senior stakeholders and translating strategic priorities into tangible commercial opportunities. You do not need to currently hold a Director of Consulting Services title, but you should be operating in a senior leadership capacity with the credibility, ambition and experience to take ownership of a strategically important account.

• Proven experience operating in a senior client-facing leadership, consulting, account management or business development role
• Strong understanding of account financial management, revenue growth, margin performance, forecasting and pipeline management
• Demonstrable ability to build trusted relationships and influence senior stakeholders within complex organisations
• Proven experience identifying, shaping and converting strategic opportunities into successful commercial outcomes
• Ability to develop and execute account growth strategies aligned with client priorities and business objectives
• Experience leading and developing high-performing teams while working effectively across multidisciplinary functions
• Ability to interpret market intelligence, competitor activity and client requirements to identify future opportunities
• Excellent communication, influencing and negotiation skills, with the credibility to represent CGI at senior levels
• Ability to balance long-term strategic objectives with immediate commercial priorities in a complex, evolving environment

Desirable experience:

• Experience working within public sector or government environments
• Knowledge of public safety, telecommunications, critical national infrastructure or emergency services
• Experience supporting major transformation programmes or complex technology-enabled services
• Familiarity with public sector procurement, competitive bidding and strategic capture planning

#LI-RJ1

Skills:

• Client management
• Communication
• Governance
• Leadership
• Management Consulting
• Stakeholder management
• Finance & Accounting

What you can expect from us:

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team-one of the largest IT and business consulting services firms in the world.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go.