Direct To Consumer Marketing Assistant // Full Time Hobby Music (London) [EXPIRED]

3CM UNLIMITED GROUP; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An innovative company is seeking a Direct To Consumer Marketing Assistant to join their team in London. This role involves managing online sales through platforms like Bandcamp and Shopify, ensuring smooth order processing and customer service. The ideal candidate will have a passion for music and strong organizational skills, contributing to a dynamic team that values creativity and efficiency. With full training provided, this is an excellent opportunity for those looking to grow within the music industry while supporting independent labels that champion diverse genres. Join this exciting venture and make a difference in the world of music!

Qualifications

• Experience managing online mail order business preferred.
• Strong organizational and communication skills are essential.

Responsibilities

• Facilitate worldwide customer orders and manage them via ShipStation.
• Process, pack, and dispatch orders through Royal Mail.

Skills

Passion for music

Attention to detail

Organizational skills

Communication skills

Time management skills

Problem-solving attitude

Team spirit

Music industry experience

Interest in FTHM label rosters

Tools

Shopify

ShipStation

Job description

Direct To Consumer Marketing Assistant // Full Time Hobby Music (London)

Closes: Friday 31st Jan

Role: Direct To Consumer Marketing Assistant

Location: London

Contract terms: Full-Time, Permanent

Salary: Competitive

About Full Time Hobby Music: An umbrella group encompassing the record labels Full Time Hobby and Hassle Records, along with publishing and management.

We are looking for a new team member to manage our online mail order business for D2C sales via Bandcamp and Shopify, using ShipStation, due to staff promotion.

The role is based in our Dalston office (Bootstrap Building) and involves handling LP, CD, and T-Shirt orders, liaising with Royal Mail, managing email databases, photography, and updating Shopify and Bandcamp systems.

Industry experience is preferred but not essential; full training will be provided.

About the Labels:

Full Time Hobby and Hassle Records have been independent since 2004, with distinct identities. Full Time Hobby covers a range of genres including singer-songwriter, folk, indie-pop, and psych. Hassle focuses on heavier genres like rock, emo, metal, and punk. We are passionate about music, art, and commerce, and actively support environmental causes and charities.

Responsibilities:

1. Facilitate worldwide customer orders.
2. Manage orders from Bandcamp and Shopify via ShipStation.
3. Process, pack, and dispatch orders through Royal Mail.
4. Handle customer inquiries and returns promptly.
5. Coordinate stock deliveries with label managers, including stock photography and management.

Skills Needed:

1. Passion for music.
2. Strong attention to detail.
3. Good organizational, communication, and time management skills.
4. Problem-solving attitude and team spirit.
5. Music industry experience is a plus but not required.
6. Interest in FTHM label rosters.