Direct Student Sales Advisor

Study Group; England; On-site; GBP 27,000 - 32,000; Full time

Job summary

Join Study Group as a Direct Student Sales Advisor, providing essential support to international students in their educational journey. In this full-time, permanent role based in Brighton, you'll offer excellent customer service as students navigate their enrollment and visa processes. If you have a passion for education and exceptional communication skills, this is the perfect opportunity for you.

Qualifications

• Knowledge of Student Visa Regulations (Tier 4) is essential.
• Fluency in written and spoken English required.
• Spanish or Arabic language skills advantageous.

Responsibilities

• Support students with visa applications and accommodation.
• Organize workshops and networking events for students.
• Assist with enrollment and communications with campus staff.

Skills

Customer service skills

Attention to detail

Communication skills

Knowledge of overseas education systems

Education

Higher education qualification

Tools

Salesforce CRM

Job description

Contract type: Full Time (37.5 Hours) – Permanent

Location: Brighton Head Office

Salary: Up to £32,000 per annum (plus bonus)

As the Direct Student Sales Advisor, you will be responsible for providing outstanding customer service and sales support to international students as they prepare to start their courses. This includes advising on visa requirements, travel preparations, and course information, ensuring all conditions for enrolment are met for a seamless start. You should be friendly, helpful, and professional to deliver the best possible service.

About the Role

1. Support students who have confirmed their place at their study centre, providing guidance on next steps.
2. Assist students with remaining application criteria, visa applications, accommodation options, and destination information.
3. Organize and present student arrival workshops and networking events.
4. Collaborate with admissions and campus staff to facilitate a smooth transition for students.
5. Support Student Enrolment Advisors with necessary tasks for confirmed students.
6. Maximize conversion rates from confirmation to arrival.

About You

1. Knowledge of overseas education systems.
2. Understanding of Student Visa Regulations (Tier 4).
3. Outstanding customer service skills.
4. Experience using Salesforce CRM.
5. Higher education qualification, preferably with relevant experience.
6. Excellent attention to detail and communication skills.
7. Fluency in written and spoken English.
8. Spanish or Arabic language skills are advantageous.

About Us

Study Group is a leading international education provider committed to helping students worldwide. We offer university partnerships and diverse study programmes, including face-to-face, online, and hybrid options. Our global network ensures students receive excellent educational services. Our Insendi platform delivers innovative digital learning experiences.

Organisational Compliance

We uphold high standards in safeguarding and conduct necessary checks, including criminal background, references, ID, right to work, and education verification. We are an equal opportunity employer, fostering a diverse and inclusive workplace. All applications should be made via the 'Apply now' button.

Note: If you are not a passport holder of the country for the vacancy, a work permit may be required. Please check our Blog for more information.

Created on 02/07/2025 by TN United Kingdom