Direct Sales Executive

DPDgroup; Stoke-on-Trent; On-site; GBP 28,000 - 35,000; Full time

Job summary

DPDgroup is seeking an Internal Sales Executive to meet revenue targets and manage new customer accounts effectively. The role will involve identifying prospects, ensuring compliance with trading profiles, and maintaining internal systems while offering support to potential customers. Ideal candidates are driven individuals with a proven sales background and strong communication skills, capable of thriving in a fast-paced environment.

Benefits

Holiday trading

Enhanced parental leave

Life assurance

Health kiosks

Vitality at Work

On-site parking

Shopping discounts

Milestone days off

Support for eye health

Qualifications

• Proven success in a direct sales or similar environment.
• Excellent communication and customer focus.
• Effective time management and adaptability.

Responsibilities

• Achieving new business revenue targets and managing new customer accounts.
• Identifying and developing a prospect funnel to meet sales targets.
• Monitoring new customer performance and facilitating handover to Account Owner.

Skills

Communication

Persuasion

Influencing Skills

Time Management

Objection Handling

Team Player

Job description

We are looking for an Internal Sales Executive (known internally as a Direct Sales Executive) to achieve a new business revenue target and manage new customer accounts over an 8-week period.

The primary responsibility is to meet the company's revenue target for new business, aligned with the company's strategy for customer size, type, and service mix.

Key responsibilities include:

• Identify and develop a prospect funnel sufficient to meet new business targets as per DPD’s strategic plan.
• Monitor new customer performance, ensure trading aligns with agreed profiles and terms, and implement action plans for variances.
• Facilitate the handover of new accounts to the relevant Account Owner within the first 8 weeks.
• Support calling potential and existing customers following marketing campaigns.
• Achieve productivity targets as agreed.
• Maintain all internal systems accurately.

Measures of Performance:

• New Business Revenue and Service Mix against targets.
• Systems compliance.
• Prospect Funnel opportunities and reports.
• Achievement of daily KPIs.

Qualifications & About You:

Successful candidates will have proven success in a direct sales or similar environment, with a tenacious attitude and drive to succeed in a fast-paced sales setting.

You should possess excellent communication, persuasion, and influencing skills, with a strong customer focus to understand needs and secure commitment.

Additional qualities include:

• High integrity and empathy.
• Effective time management to meet targets and deadlines.
• Adaptability in style to internal and external customers.
• Objection handling skills.
• Ability to work under pressure with a positive, resilient attitude.
• Team player demonstrating DPD values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability.

Additional Information & Benefits:

We value our employees and offer benefits such as holiday trading, enhanced parental leave, life assurance, health kiosks, Vitality at Work, on-site parking, shopping discounts, milestone days off, and support for eye health.