Direct Sales Executive

DPDgroup; Smethwick; On-site; GBP 25,000 - 35,000; Full time

Job summary

DPDgroup is seeking an Internal Sales Executive responsible for achieving new business revenue targets and managing customer accounts effectively. Candidates should have a strong background in direct sales, excellent communication skills, and a tenacious drive to succeed in a fast-paced environment. The position offers a competitive salary and a range of benefits aimed at employee wellbeing and development.

Benefits

Holiday trading

Enhanced maternity and paternity packages

Free life assurance of 4x salary

Health Kiosks at every location

Vitality at Work

Free On-Site Parking

Discounted shopping

Milestone Days off

Free eye tests

Qualifications

• Success in a direct sales or similar environment.
• High integrity and empathy.
• Ability to work under pressure.

Responsibilities

• Identify and develop a personal prospect funnel.
• Monitor performance of new customers.
• Facilitate handover of new accounts.

Skills

Communication

Persuasion

Influencing

Time Management

Objection Handling

Team Player

Job description

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We are looking for an Internal Sales Executive (known internally as a Direct Sales Executive) where you will be targeted to achieve a new business revenue target and manage the performance of new customer accounts over an 8-week period.

As a Direct Sales Executive, your primary responsibility will be to achieve the company’s revenue target for new business in line with the company’s strategy for customer size, type, and service mix.

Key responsibilities will include:

1. Identify and develop a personal prospect funnel sufficient in size to fund new business targets as identified in DPD’s strategic plan.
2. Monitor the performance of new customers to ensure they trade to the agreed profile and terms. Agree and deliver action plans if variances occur.
3. Facilitate the handover of new accounts to the relevant Account Owner within the first 8 weeks of trade.
4. Support calling potential and existing customers and taking necessary actions following a marketing campaign.
5. Achieve productivity targets as agreed.
6. Update and maintain all internal systems.

Measures of Performance will include:

1. New Business Revenue and Service Mix against target.
2. Systems compliance.
3. Prospect Funnel opportunities and committed reports.
4. Achievement of daily KPIs.

Qualifications

About You

Your career history should demonstrate success within a direct sales or similar environment, with a tenacious attitude and drive to succeed in a fast-paced sales environment.

Your excellent communication, persuasion, and influencing skills will be fully utilized in this role, along with your ability to focus on customers to understand their needs and gain their commitment.

We’ll also expect you to have:

1. High levels of integrity and empathy.
2. Ability to manage your own time effectively to meet targets and deadlines.
3. Ability to adapt your style to suit internal and external customers.
4. Skill in objection handling.
5. Ability to work under pressure with a positive, enthusiastic, and resilient approach.
6. Being a great team player who demonstrates the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability.

Additional Information

About our Benefits

We recognize that our people are at the heart of our business. We aim to provide more than just a salary and job stability, including:

• Holiday trading
• Enhanced maternity and paternity packages
• Free life assurance of 4x salary upon joining the pension scheme
• Health Kiosks at every location
• Vitality at Work
• Free On-Site Parking
• Discounted shopping from numerous retailers, including up to 5% off supermarket shopping
• Milestone Days off to celebrate with family and friends
• Free eye tests and support with glasses for employees who use screens regularly