Direct Sales Agent

Institute of the Motor Industry. limited; Sheffield; On-site; GBP 24,000 - 25,000; Full time

Job summary

An established automotive services provider is looking for a Direct Sales Agent for its Retention Team in Sheffield. This role involves engaging with previous customers to renew vehicle warranties and follow up on warm leads. Successful candidates will possess strong sales skills, be motivated to meet targets, and enjoy a Monday to Friday working environment with a competitive salary and commission structure.

Benefits

Company pension scheme

Sick pay entitlement

Free on-site parking

Cycle-to-work scheme

Full training and continued professional development

Qualifications

• Proven background in telesales or telephone-based customer engagement.
• Automotive industry experience advantageous but not essential.
• Positive, resilient, and highly motivated to succeed.

Responsibilities

• Reconnect with existing or previous customers to renew their vehicle warranty.
• Handle inbound sales inquiries from interested customers.
• Work to performance targets while maintaining compliance standards.

Skills

Customer engagement

Sales skills

Listening

Questioning skills

Objection handling

Job description

Find jobs in the automotive retail industry

Direct Sales Agent - Retention TeamLocation: SheffieldHours: Monday to Friday, 9am-5pm (No weekends)Employment Type: Full-time, PermanentSalary: £24,000-£25,000 base + uncapped commission (OTE £30,000-£40,000)An established and growing automotive services provider is expanding its Retention Sales Team and is now looking for experienced Telesales professionals to join their Sheffield office.This role is ideal for motivated, confident communicators who enjoy building rapport and closing sales - without cold calling. All leads are warm, consisting of current or lapsed customers who have shown prior interest in the company's extended warranty and vehicle protection products.The Role:As part of the Retention Team, you will:Reconnect with existing or previous customers to renew their vehicle warrantyFollow up on warm leads identified through CRM and data systemsHandle inbound sales enquiries from interested customersConfidently explain the benefits, features, and terms of protection plansWork to performance targets while maintaining full compliance standardsKeep customer records up to date with accurate, clear informationTake part in ongoing sales training to sharpen your product knowledge and techniquesWho We're Looking For:Proven background in telesales or telephone-based customer engagementAutomotive industry experience is advantageous but not essentialA persuasive yet professional approach to sellingExcellent listening, questioning, and objection-handling skillsPositive, resilient, and highly motivated to succeedComfortable working towards daily and monthly sales targetsStrong attention to detail and multitasking abilityWhat You'll Get in Return:Competitive basic salary of £24,000-£25,000Uncapped commission structureRealistic on-target earnings of £30,000-£40,000Monday-Friday only - no weekend workCompany pension schemeSick pay entitlementFree on-site parkingCycle-to-work schemeFull training and continued professional developmentAdditional Info:All applicants must meet regulatory and company compliance standards. Pre-employment screening may include a basic DBS check and bankruptcy/credit checks, in line with industry requirements.If you would like to know more about this position, then please forward your CV to (url removed). If you would like to discuss this position, please call and ask to speak to Holly.Please note Alecto Recruitment are acting as an employment business in relation to this vacancyINDAV

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