Direct Payments Monitoring Officer

Cambridgeshire County Council; St. Ives; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Grafham Water Center in the United Kingdom is seeking a Direct Payments Monitoring Officer to support the Direct Payments Monitoring Team within Adult Social Care and Finance. The role focuses on monitoring Direct Payment and Individual Service Fund accounts to ensure funds align with care plans.

You will work in a hybrid setup from Amundsen House, St Ives, and contribute to accurate financial handling, recoveries where applicable, and ensuring timely payments.

Responsibilities

• Monitoring Direct Payment and Individual Service Fund accounts to ensure funds are spent in line with a person’s care and support plan.
• Verify that assessed client contributions are paid where applicable and calculate underspends or overpayments for recovery.
• Raise concerns regarding the use of funds and ensure appropriate action is taken.
• Collaborate with Adult Social Care and Finance colleagues and represent the service professionally.

Job description

Direct Payments Monitoring Officer (DPMO)

Are you an enthusiastic, hardworking and flexible individual looking for an exciting opportunity in a Finance Monitoring role?

The work base is Amundsen House, St Ives, with predominantly hybrid working from home or other council offices. We are committed to flexible ways of working and place a strong focus on employee wellbeing. We are a dedicated, small friendly and supportive team that encourages learning and development.

In this role, you will contribute to the effective operation of the Direct Payments Monitoring Team, working closely with Adult Social Care and Finance colleagues. Your responsibilities will include monitoring Direct Payment and Individual Service Fund accounts to ensure funds are spent in line with a person's care and support plan.

You will also ensure that assessed client contributions are being paid where applicable, accurately calculate any underspends or overpayments for recovery in accordance with guidance and policies, and raise any concerns regarding the use of funds appropriately.

You will need excellent interpersonal and communication skills, together with the ability to represent the service in a positive and professional manner. A proactive approach, strong organisational skills and the ability to work independently using your own initiative are essential.

Interviews will be held via Microsoft Teams.