Direct Healthcare Administrator

TN United Kingdom; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Healthcare Administrator to join their dedicated team in Bristol. This role involves providing vital administrative support to health and protection clients, ensuring high-quality service delivery. You'll be responsible for managing client queries, generating reports, and fostering strong relationships with clients and insurers. With a focus on professional development, this position offers a supportive environment where you can grow your skills and make a meaningful impact. Join a team that values your contributions and offers competitive benefits, including generous holiday and pension schemes.

Benefits

25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance (4x basic salary)

Income protection (up to 50%)

Health cash plan or Private medical insurance

Paid volunteering days

Employee Stock Purchase plan

Discounted gym membership

Season ticket loan

Emergency back-up family care

Qualifications

• Strong customer-facing experience in any sector is important.
• Outstanding communication skills and precise attention to detail.

Responsibilities

• Provide administrative support to health and protection clients.
• Manage client queries efficiently and generate high-quality reports.
• Develop professional relationships with clients and insurers.

Skills

Customer Service

Communication Skills

Attention to Detail

Microsoft Office

Job description

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Client:

Location:

Bristol, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

Job Views:

8

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Overview

Are you serious about establishing a successful and happy career? We're keen to find a Healthcare Administrator to join our hardworking team and make a difference to our clients. You'll provide a wide range of administrative support to a portfolio of health and protection clients, always staying one step ahead of their needs and delivering a high-quality service.

How you'll make an impact

• Help with the servicing and renewal of nominated clients by supporting the primary consultants. This includes responding to queries every day and obtaining market quotations as needed.
• ‘Trouble-shoot’ and manage problems for particular client queries in an efficient and timely manner.
• Generate high-quality renewal and new business reports to share with colleagues.
• Work diligently with the consultant to ensure the best service at all times.
• Develop professional, sustainable and robust relationships with all clients within your area of responsibility.
• Build and maintain constructive working relationships with insurers and other relevant providers to ensure that clients’ best interests are represented constantly.
• Grow your own personal knowledge and skills through Continuing Professional Development (CPD), we actively encourage it!
• Work with the healthcare consultants to maintain an effective suite of management information, paying attention to the finer details.
• Maintain a central filing system for all relevant documentation and templates.

About You

• Strong customer-facing experience in any sector is important; as is being presentable with a personable manner, and confident when liaising with others is critical.
• With outstanding communication skills, an ambitious attitude and precise attention to detail, you're happy to prioritise own workload and complete tasks without supervision!
• Proficient in Microsoft Office
• Eligible to work in the UK.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…