Direct Dispatch Assistant

SugarFin Public Relations & Marketing Solutions; Deeping St James; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading manufacturing company in Deeping St James is seeking a Direct Dispatch Assistant. This role involves managing customer orders, coordinating with departments, and providing exceptional customer service. Ideal candidates are experienced in sales order administration, and proficient in MS Office. The company offers great benefits including health packages, holidays, and opportunities for training. If you're a proactive individual ready to grow your career, we want to hear from you!

Benefits

22 days holiday plus bank holidays

Comprehensive health package

In-house training and support

Free on-site parking

Employee referral bonuses

Qualifications

• Experience in sales order administration and customer service.
• Proficient in MS Word, Excel, and Outlook.
• Strong organizational skills and ability to multitask.

Responsibilities

• Manage customer orders through internal systems and customer portals.
• Coordinate with various departments for order processing.
• Prepare daily dispatch paperwork and handle customer inquiries.

Skills

Sales order administration

Customer service

MS Word proficiency

MS Excel proficiency

MS Outlook proficiency

Organizational skills

Problem-solving

Communication skills

Job description

Role overview

Job Title: Direct Dispatch Assistant

Salary: Up to £27,000 per annum

Location: Deeping St James (Office Based)

Hours: Monday-Friday, 9am-5pm

Anne Corder Recruitment are working with a leading manufacturing company to recruit for a Direct Dispatch Assistant. This is an exciting opportunity for a proactive individual with strong systems and communication skills to be part of our fast-paced office environment. You will be a key player within our Commercial team, ensuring seamless day-to-day order processing and exceptional customer service for direct dispatch clients.

What’s the role

In this dynamic role, you'll manage customer orders through internal systems and customer portals, coordinate with various departments to ensure smooth order processing, and prepare daily dispatch paperwork. You’ll monitor orders, handle customer inquiries efficiently, and support the operations team in delivering outstanding service. Your analytical skills will shine as you run stock reports, monitor KPIs, and provide product information through customer portals.

What we're looking for

We’re seeking someone with experience in sales order administration and customer service who thrives in a team environment. Proficiency in MS Word, Excel, and Outlook is essential, along with strong organisational skills and the ability to juggle multiple tasks with pace and urgency. A professional, self-driven work ethic, combined with excellent problem-solving abilities and confident communication skills, will make you a great fit for the team.

What’s on offer

• Holidays: 22 days of holiday plus bank holidays, increasing to 25 days in year two, plus an extra day off for your birthday.
• Health & Wellbeing: Comprehensive health package including optical, dental, and unlimited 24/7 medical support.
• Training & Development: In-house training and continuous support to grow your skills.
• Perks: Free on-site parking, staff discounts on furniture and soft furnishings, a casual office dress code, and employee referral bonuses.

Be part of a company that values its employees and provides a supportive and enjoyable work environment. If you're ready to make an impact and grow your career, we'd love to hear from you!

Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further.

Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK.

INDEEDCOMM
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