Direct Client Account Lead - CMT

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Direct Client Account Lead - CMT, Manchester

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Client:

Avanade

Location:

Manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

025debf4e3df

Job Views:

8

Posted:

24.04.2025

Expiry Date:

08.06.2025

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Job Description:

Avanade is a company that helps you transform your business with the power of Microsoft technology. Whether you want to improve your customer experience, optimize your operations, or enhance your security, Avanade can help you achieve your goals with innovative solutions and services. Avanade has a team of experts who can guide you through the entire process of designing, developing, deploying and managing your technology platform. They also provide you with insights and best practices on how to leverage the Microsoft ecosystem and stay ahead of the competition. Avanade is more than just a technology provider, it is a partner that helps you realize your full potential.

In support of our continued growth journey, we are looking for a Client Account Lead to capitalize on our capabilities and value to build out existing clients in the CMT industry. The CMT industries that you will be responsible for are Media & Entertainment, High Tech and Software & Platforms, and will manage a portfolio of customers across those industries. Our goal is to grow our net client acquisition and core business by driving the growth strategy and delivering sales and revenue targets. As Client Lead you will be instrumental in ensuring we achieve these objectives.

Your primary focus will be on existing, but relatively new clients with the aim to expand and build strong multi-year partnerships as we grow our business with them.

If you are looking for a challenging and rewarding career in technology, consider this role. You will have the opportunity to help clients extract genuine, measurable value for their business by realizing the potential of the Microsoft platform and ecosystem. You will also drive technical-thought leadership with a long-term view for how the client can successfully manage, operate and secure their technology platform. This job will allow you to showcase your skills and expertise in Microsoft technologies, as well as learn from other professionals and experts in the field. You will be part of a dynamic and collaborative team that strives to deliver excellence and innovation to clients. This job is not only a great way to advance your career, but also to make a positive impact on the world with technology.

Together we do what matters.

• You have led and directed account-level technology strategy, architecture review and road mapping for clients.
• You have provided consistent and high-quality solutions from inception to managed service for the clients.
• You have owned and updated the technology roadmaps for clients for both current and future needs.
• You have strong account management skills, effectively leading quarterly technology reviews and innovation briefings for the team and clients. You share emerging tech and vertical trends.
• You can identify and drive cross-sell, upsell, renewal and emerging tech opportunities for the clients, maximizing the usage and deployment of Microsoft technologies.
• You have knowledge of the client’s vertical pain points, opportunities and tech stack, and challenge and improve their ideas with insights from the market and competitors.

Avanade always appreciates Bachelors Degrees & MBA’s. However, we value a variety of educational backgrounds & levels of degrees as well as equivalent work experience including the returning-to-work individuals.

Characteristics that can spell success for this role:

• Goal-oriented and has a sense of urgency to get things done
• Growth mindset with a love of innovation
• Respected leader who empowers and develops their team
• Lifelong learner and the ability to share that with their team to be on top of the game
• Excellent communication, presentation, and client consulting skills.

This is a multi-disciplined role, covering end-to-end client management. You’ll work alongside our industry leads and sales executives to bring:

• Account Leadership & Direction
• Solutioning & Delivery
• Account Management
• Sales
• Account Growth
• Bring Innovation to our clients

As a Client Executive, you will embody the “Sell while Deliver” approach, mixing Delivery/Program/Project Management with Business Development. You will lead project teams and/or programs and will be accountable for the overall management, planning, and delivery of assigned projects/programs. This role will be responsible for leading client partnership and the successful delivery of services and customer satisfaction. Additionally, you will be involved in channel development and key sales pursuits. You may also serve as a Career Manager or provide technical expertise and mentorship to colleagues. This is a senior role, with wide-ranging and often complex responsibilities, with freedoms to act to your strengths.

You will be responsible for building and maintaining relationships with one or more accounts in the CMT vertical, focusing on account strategy and growth. You will use your strong relationship-building skills to become a partner for our clients on strategic, tactical, and operational levels. Through this, you will strengthen existing client relationships and grow the core business through increased sales focus, driving growth strategy, and delivering sales and revenue targets, especially for large-scale custom application and cloud modernization deals.

You are already capable of navigating the market with a specific focus on CMT clients. You can initiate discussions at the c-level with clients and develop long-lasting customer and strategic relationships with partners. You understand stakeholder needs and, with the support of the business, can anticipate them. Hence, you become a trusted partner relied upon to help future-proof their digital landscape.

Avanade is a company that helps you transform your business with the power of Microsoft technology. Whether you want to improve your customer experience, optimize your operations, or enhance your security, Avanade can help you achieve your goals with innovative solutions and services. They provide guidance throughout the design, development, deployment, and management of your technology platform, along with insights and best practices to leverage the Microsoft ecosystem and stay ahead of the competition. More than just a technology provider, Avanade is a partner that helps you realize your full potential.

In support of our continued growth journey, we seek a Client Account Lead to build out existing clients in the CMT industry, managing a portfolio across Media & Entertainment, High Tech, and Software & Platforms. Our goal is to grow client acquisition and core business by driving strategy and sales targets. The Client Lead will be key to achieving these objectives.

The primary focus will be on existing, relatively new clients, aiming to expand and develop long-term partnerships as the business grows.

If you seek a challenging and rewarding career in technology, consider this role. You will help clients realize measurable value by leveraging the Microsoft platform and ecosystem. You will also drive technical thought leadership with a long-term perspective on managing, operating, and securing their technology platforms. This role offers an opportunity to showcase your skills and learn from other experts, within a collaborative team committed to excellence and innovation. It’s a great way to advance your career and make a positive impact through technology.

Together we do what matters.