Direct Client Account Lead - CMT

TN United Kingdom; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Client Account Lead to drive growth in the CMT sector. This role involves managing client relationships, developing innovative solutions, and leveraging Microsoft technologies to enhance business outcomes. You will lead strategic initiatives, ensuring client satisfaction while achieving sales targets. This position offers a unique opportunity to work with a collaborative team, access global resources, and receive dedicated career support. If you are goal-oriented and passionate about technology, this role promises a rewarding career path with significant impact.

Benefits

Extensive training and certifications

Access to global technical resources

Dedicated career advisor

Supportive coworkers

Qualifications

• Experience leading account-level technology strategy and architecture.
• Strong account management and client relationship skills.

Responsibilities

• Drive growth strategies and achieve sales and revenue targets.
• Manage client relationships and deliver high-quality solutions.

Skills

Account Management

Client Relationship Management

Sales Strategy

Microsoft Technologies

Communication Skills

Leadership

Education

Bachelor's Degree

Master's Degree

Job description

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Direct Client Account Lead - CMT, London

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Client:

Avanade

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

6f890e8c5466

Job Views:

2

Posted:

07.05.2025

Expiry Date:

21.06.2025

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Job Description:

Avanade is a company that helps you transform your business with the power of Microsoft technology. Whether you want to improve your customer experience, optimize your operations, or enhance your security, Avanade can help you achieve your goals with innovative solutions and services. Avanade has a team of experts who can guide you through the entire process of designing, developing, deploying, and managing your technology platform. They also provide you with insights and best practices on how to leverage the Microsoft ecosystem and stay ahead of the competition. Avanade is more than just a technology provider; it is a partner that helps you realize your full potential.

In support of our continued growth journey, we are looking for a Client Account Lead to capitalize on our capabilities and value to build out existing clients in the CMT industry. The CMT industries you will be responsible for include Media & Entertainment, High Tech, and Software & Platforms, managing a portfolio of customers across these sectors. Our goal is to grow net client acquisition and core business by driving growth strategies and achieving sales and revenue targets. As Client Lead, you will be instrumental in ensuring these objectives are met.

Your primary focus will be on existing, but relatively new clients, aiming to expand and build strong multi-year partnerships as we grow our business with them.

If you are seeking a challenging and rewarding career in technology, consider this role. You will have the opportunity to help clients extract measurable value from their business by leveraging the Microsoft platform and ecosystem. You will also drive technical thought leadership with a long-term perspective on how clients can manage, operate, and secure their technology platforms effectively. This role allows you to showcase your skills and expertise in Microsoft technologies, while learning from other professionals and experts. You will be part of a dynamic, collaborative team committed to delivering excellence and innovation. This job not only advances your career but also enables you to make a positive impact through technology.

Together we do what matters.

• You have led and directed account-level technology strategy, architecture review, and road mapping for clients.
• You have provided consistent, high-quality solutions from inception to managed service.
• You have owned and updated technology roadmaps for current and future needs.
• You possess strong account management skills, leading quarterly technology reviews and innovation briefings, sharing emerging tech and vertical trends.
• You can identify and drive cross-sell, upsell, renewal, and emerging tech opportunities, maximizing Microsoft technologies' deployment.
• You are knowledgeable about the client’s vertical pain points, opportunities, and tech stack, and can challenge and improve their ideas with insights from the market and competitors.

Avanade values diverse educational backgrounds and work experiences, including returning to the workforce.

Characteristics that can spell success for this role:

• Goal-oriented with a sense of urgency
• Growth mindset and love of innovation
• Respected leader who empowers and develops their team
• Lifelong learner, sharing knowledge with their team
• Excellent communication, presentation, and consulting skills

This is a multi-disciplinary role covering end-to-end client management. You will work with industry leads and sales executives to bring:

• Account Management and Leadership
• Solutioning & Delivery
• Account Growth
• Innovation to clients

As a Client Executive, you will embody the “Sell while Deliver” approach, combining delivery, program, and project management with business development. You will lead project teams or programs, managing planning and delivery, ensuring client satisfaction, and engaging in sales pursuits and channel development. You may also serve as a Career Manager or mentor colleagues. This senior role involves complex responsibilities and the flexibility to leverage your strengths.

You will focus on building and maintaining relationships within the CMT vertical, using your relationship skills to become a strategic partner for clients at all levels. You will drive growth by increasing sales focus and delivering large-scale application and cloud modernization deals, understanding stakeholder needs, and anticipating future requirements to help clients future-proof their digital landscape.

Some benefits of working at Avanade include:

• Opportunity to work with Microsoft’s Global Alliance Partner of the Year with extensive training and certifications
• Access to global technical resources
• Dedicated career advisor
• Supportive coworkers

Find out more about our benefits at Employee Benefits at Avanade.