Direct Account Manager

TN United Kingdom; Sunbury-on-Thames; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Direct Account Manager to foster long-term relationships with clients in the HVAC market. This role involves driving sales of innovative heating and cooling solutions while collaborating with contractors and M&E companies. The ideal candidate will have a strong technical background in HVAC systems, excellent communication skills, and the ability to multitask effectively. With a focus on customer satisfaction and business growth, this position offers a competitive salary, comprehensive benefits, and extensive training opportunities. Join a collaborative team committed to safety and innovation.

Benefits

Paid holidays

Sick pay

Pension plan

Life assurance

Employee assistance program

Referral scheme

Discounts

Cycle-to-work scheme

Company vehicle

Extensive training opportunities

Qualifications

• 4+ years of technical HVAC experience, preferably with Hitachi solutions.
• Strong verbal and written communication skills are essential.

Responsibilities

• Manage customer accounts and build long-lasting relationships.
• Provide design and application advice for energy-efficient solutions.
• Forecast and track key account metrics for sales results.

Skills

HVAC experience

Sales skills

Communication skills

Technical competence in system design

Client relationship management

Tools

Salesforce

Excel

PowerPoint

Outlook

Job description

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Direct Account Manager, Sunbury-on-Thames

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Client:

Johnson Controls

Location:

Sunbury-on-Thames, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

9ad40a8378ba

Job Views:

15

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

What You Will Do

Hitachi Cooling & Heating Solutions UK & IRE are driving business growth and seeking a Direct Account Manager to build long-term, trusted relationships with our customers. This will involve developing close connections with installing contractors, consultants, M&E companies, and end-user clients.

The role primarily focuses on driving sales of VRF, Chiller, and Heating systems into the HVAC market through direct sales with contractors and M&E companies. This is a regional position covering London and Southeast, requiring frequent travel within these areas to ensure effective coverage for the business.

What We Offer

Competitive salary and bonus plan

Paid holidays and sick pay

Comprehensive benefits: pension, life assurance, employee assistance, referral scheme, discounts, cycle-to-work scheme, and Johnson Controls product discounts

Extensive training opportunities

Collaborative team environment

Zero Harm safety policy

Access to business resource groups

Company vehicle

How You Will Do It

Act as the lead point of contact for all customer account management matters

Build and nurture strong, long-lasting client relationships

Provide design and application advice to customers, promoting energy-efficient solutions

Work closely with customers to negotiate contracts/projects and close agreements to maximise profits

Identify new business opportunities with existing clients and areas of improvement to meet sales targets

Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)

Proactively introduce our product portfolio, offering installation requirements, features, and benefits

Deliver presentations on product features and benefits, CPDs, and legislation requirements

What We Look For

At least four years of technical HVAC experience (knowledge of Hitachi HVAC solutions or competitors preferred)

Experience in air conditioning, chillers, heating, and control systems, with the ability to guide clients through design concepts

Understanding of current legislation

Experience presenting via PowerPoint and providing system training

Technical competence in system design

Ability to multitask client requests efficiently

Strong verbal and written communication skills

High level of initiative and personal organisation

IT literate, with proficiency in Excel, PowerPoint, CRM (Salesforce), and Outlook

Enthusiastic, structured, methodical, and self-motivated

Collaborative and supportive approach towards the team and clients

Innovative mindset to support product launches and promotions

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Created on 26/04/2025 by TN United Kingdom