Dir, Acct&Client Mgmt

Avature; Kennessee Green; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading sustainable packaging company in the UK is seeking a Key Account Director to drive growth and customer satisfaction with major regional accounts. The ideal candidate has 3–5 years of experience in account management within a B2B manufacturing environment and strong negotiation skills. This position offers the opportunity to influence key decision-makers and collaborate closely with internal teams, aiming to deliver exceptional customer service.

Qualifications

• 3–5 years of experience in Key Account Management or Business Development.
• Deep understanding of manufacturing processes.
• Ability to influence key decision-makers.

Responsibilities

• Lead strategic account planning and execution to meet sales targets.
• Identify cross-selling opportunities and manage contract negotiations.
• Provide accurate forecasting and performance reporting.

Skills

Key Account Management

Strategic Sales

Negotiation

Project Management

Communication

Job description

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Join Smurfit Westrock as a Key Account Director

Location: Flexible within the UK | Department: Sales | Reports to: Sales Director - Scotland & North England Region, Consumer

Are you a strategic thinker with a passion for building long-term partnerships? Smurfit Westrock is seeking a dynamic Key Account Director to lead and grow our relationships with major regional accounts across our multi-product portfolio—folding carton, composite tube, and rigid box.

What You’ll Do

As our Key Account Director, you’ll be the face of Smurfit Westrock to our key customers, driving growth, margin improvement, and customer satisfaction. You’ll:

• Lead strategic account planning and execution to meet annual sales and growth targets.
• Identify cross-selling opportunities and manage complex contract negotiations.
• Build and maintain strong relationships across customer organisations, influencing key decision-makers.
• Collaborate with internal teams to deliver exceptional service and ensure alignment with customer needs.
• Provide accurate forecasting and performance reporting using CRM tools.
• Stay ahead of industry trends, competitor activity, and customer developments.

What You’ll Bring

• Proven experience (3–5 years) in Key Account Management, Strategic Sales, or Business Development—ideally in a B2B manufacturing environment.
• Strong negotiation, influencing, and project management skills.
• Commercial acumen and a deep understanding of manufacturing processes.
• Excellent communication and presentation skills.
• Ability to network and develop a wide range of multi discipline contacts within your key accounts
• A proactive, organised, and analytical mindset with a drive to succeed.

Why Smurfit Westrock?

We’re a global leader in sustainable packaging solutions, committed to innovation, excellence, and long-term partnerships. Join a team where your ideas matter, your growth is supported, and your impact is real.

Ready to shape the future of packaging with us?
Apply now and become a key player in our journey to deliver smarter, sustainable solutions.

Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.