Dining & Hospitality Guest Experience Associate

McDonald's United Kingdom; Kettering; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Holiday pay

Service Awards

Meal allowance

Employee discounts

Job summary

McDonald's United Kingdom is hiring a Customer Care Assistant to welcome guests, take orders, and ensure a great dining experience. The role is based in the restaurant dining area, demanding energy, a friendly attitude and attention to cleanliness.

You'll help maintain a warm environment, clear tables, keep areas tidy, and support events and guest needs. Flexible patterns offer both part-time and full-time options in a fast-paced setting.

Qualifications

• Ability to connect with customers and maintain a positive attitude.
• Strong communication and interpersonal skills for a busy dining area.
• Energetic and attentive to detail in a fast-paced environment.

Responsibilities

• Welcoming guests, chatting at tables, and assisting with orders.
• Clear and clean tables; maintain spotless dining areas and toilets.
• Engage with customers to ensure a relaxed, enjoyable dining experience.
• Make children feel welcome, hand out balloons, and help with events.

Skills

People skills

Communication

Teamwork

Customer service

Job description

McDonald's United Kingdom is hiring a Customer Care Assistant to welcome guests, take orders, and ensure a great dining experience. The role is based in the restaurant dining area, demanding energy, a friendly attitude and attention to cleanliness.

You'll help maintain a warm environment, clear tables, keep areas tidy, and support events and guest needs. Flexible patterns offer both part-time and full-time options in a fast-paced setting.