Dining Area/Customer Care Assistant - Renfrew Road, Paisley, Full-Time.

TN United Kingdom; Paisley; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Customer Care Assistant to be the welcoming face of their restaurant. In this role, you will engage with customers, ensuring a smooth operation in a fast-paced environment. Your friendly demeanor and effective communication skills will help create an inviting atmosphere. With a commitment to inclusivity and respect, this position offers opportunities for personal growth and development. Enjoy benefits such as holiday pay, service awards, and employee discounts while making a positive impact on customer experiences.

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Strong communication skills and a friendly demeanor are essential.
• Ability to connect with customers and address their needs.

Responsibilities

• Engage with customers and ensure smooth operation of customer areas.
• Maintain cleanliness standards and create a welcoming atmosphere.

Skills

Effective Communication Skills

Customer Engagement

Friendliness

Approachability

Job description

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Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

01bf133b8825

Job Views:

4

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

Overview

McDonald's is one of the most recognised brands worldwide, founded on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring the smooth operation of customer areas, making children feel welcome, organizing special events, addressing customers' specific needs, maintaining cleanliness standards in dining and restroom areas, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

You will work in a fast-paced, high-energy environment. We seek individuals with a genuine smile, the ability to connect with customers, and make them feel valued.

Essential qualities include friendliness, approachability, courtesy, helpfulness, effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact. Maintaining high energy levels while working efficiently and productively is crucial.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.