Digital Workplace & Technology Lead
Pineapple Contracts Inc.
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Benefits offered by this job
Job summary
Pineapple is seeking a Digital Workplace & Technology Lead in Aylesford, Kent to drive modern workplace technology and digital enablement. You will lead a small IT team, oversee governance, security, and lifecycle management of digital apps, and partner with external teams to ensure scalable, compliant, and innovative solutions.
The role focuses on maximizing existing tech investments, adopting AI-enabled tools, and delivering proactive technology enablement across the business.
Qualifications
- Strong working knowledge of Microsoft 365 and digital/cloud applications.
- Experience managing application configurations, provisioning and licensing.
- Understanding automation, AI-enabled technologies and innovative solutions.
- Awareness of security, data protection and regulatory requirements.
- Analytical and commercially aware with problem-solving skills.
- Self-motivated and capable of working independently within a small IT team.
Responsibilities
- Govern, maximise the value of technology investments and align with business needs.
- Simplify technology operations and drive efficiencies across IT and business.
- Oversee adoption of digital applications, AI-powered tools and tech solutions.
- Balance technical capability, security, and user experience in designs.
- Onboard/offboard across digital apps including provisioning and security access.
- Review configurations and respond to product updates and policies.
- Monitor regulatory requirements and evolving technology developments.
- Assess changes and opportunities for improvement and risk.
- Collaborate with internal stakeholders and partners to improve service delivery.
- Implement security controls and address technology risks for compliance.
- Develop IT policies, procedures, playbooks and audit processes.
- Create and maintain technical documentation and user guidance.
Skills
Job description
LOCATION: Aylesford, Kent
WORKING HOURS: 8am - 4.30pm
CONTRACT: Full-time, Permanent
We're looking for a Digital Workplace & Technology Lead to join our growing team at Pineapple.
This is an exciting opportunity to become part of an award-winning business where you'll play an important role in supporting our continued success. If you're passionate about delivering great results, enjoy working collaboratively and are looking for a company that genuinely values its people, we'd love to hear from you.
We’re looking for a proactive, commercially minded and technically capable individual with experience in managing and developing digital workplace technologies, applications and services. You’ll have a strong understanding of Microsoft 365 and business-wide digital, automation and AI-enabled technologies, with a passion for maximising existing technology investments and improving the way people work.
You’ll combine hands‑on technical expertise with an innovative and forward‑thinking approach, identifying opportunities to simplify processes, enhance efficiency and drive the adoption of smart technologies and automated workflows.
Working collaboratively within a small IT team and alongside external partners, you’ll be confident taking ownership, supporting global business needs and helping to build a secure, connected and scalable technology environment that enables the business to move from reactive IT support towards proactive technology enablement.
- Govern, maintain and maximise the value of new & existing technology investments, ensuring they remain effective, relevant and aligned with business needs.
- Simplify technology operations, reduce complexity and drive efficiencies across the IT function and wider business.
- Oversee the administration, integration and effective adoption of approved digital applications, AI-powered tools and technology solutions.
- Balance technical capability, security, business requirements and user experience when designing and implementing technology solutions.
- Manage employee onboarding, role changes and offboarding across digital applications, including account provisioning, licensing, permissions and security access.
- Review and manage application configurations, functionality and system changes in response to product updates, evolving capabilities and organisational policies.
- Monitor and respond to country‑specific and global regulatory requirements, industry standards and relevant technology developments.
- Proactively assess application changes and emerging capabilities, identifying required actions, risks and opportunities for improvement.
- Collaborate with internal stakeholders and external technology partners to enhance service delivery, streamline operations and support global business requirements.
- Work closely with the manager to implement appropriate security controls, address technology risks and support regulatory compliance.
- Contribute to the development, maintenance and application of IT policies, procedures, protocols, operational playbooks and audit processes.
- Develop and maintain accurate technical documentation, knowledge resources and user guidance to support consistent, secure and effective technology operations.
- Technical & Digital Expertise – Strong working knowledge of Microsoft 365, digital & cloud applications, and the administration of modern business platforms.
- Application & Access Management – Experience managing application configurations, user provisioning, software licensing, role‑based permissions and employee onboarding/offboarding processes.
- Automation, AI & Innovation – Practical understanding of automation, Smart/AI-enabled technologies and tools, with the ability to identify, evaluate and implement solutions that improve efficiency and productivity.
- Technology Governance & Compliance – Awareness of security principles, data protection, technology policies and regulatory requirements, with the ability to assess and respond to changes affecting applications and services.
- Analytical & Commercial Awareness – Strong problem‑solving skills with the ability to evaluate technology effectiveness, identify opportunities for optimisation, reduce complexity and maximise the value of existing investments.
- Self‑motivated and accountable, capable of working independently within a small IT team while collaborating effectively with stakeholders and external partners.
Here’s what you can look forward to when you join us:
- We’re proud to be recognised as one of The Sunday Times Best Places to Work for three consecutive years) – and we work hard to make sure our people genuinely feel it
- Competitive salary and a discretionary annual bonus
- 15 work from home days per year
- Pension scheme
- Healthcare Cash Plan – claim back medical, dental and optical costs
- Perks & rewards platform – access hundreds of deals and discounts
- Gym discounts through our perks platform
- Employee Assistance Programme – confidential support when you need it
- 23 days’ holiday plus UK bank holidays, increasing to 26 with length of service
- An extra day off for your birthday
- Loyalty reward for increasing years of service
- Death in service
- Learning & Development platform with online courses, certifications and professional development tools to support your career growth
- Tree planted in your honour when you join – with trees already planted in the UK, Tanzania, Uganda, Kenya and Madagascar
- Sustainability‑focused business – committed to low‑carbon operations, renewable energy and recycled materials
- Regular team socials and events, including summer and Christmas parties
- Christmas gift
- Monthly Pizza Friday
- Free fruit, snacks, hot drinks and cold beverages
- Refer a friend scheme – £250 reward
- EV car charging facilities
- High-quality, modern office environment
- Free onsite parking / within walking distance from the train station
Pineapple is a global leader in designing innovative furniture for challenging environments. Founded in 1975 as a family‑run business, we've grown into an international organisation with headquarters in Kent and offices in France, Germany and the USA.
With more than 200 employees worldwide, we're passionate about creating furniture that not only looks great and performs exceptionally but also helps create calm, safe and inspiring spaces for the people who use it.
We're proud to have been recognised as one of The Sunday Times Best Places to Work for three consecutive years. Our people are at the heart of everything we do, and we're committed to creating a workplace where everyone feels valued, supported and empowered to succeed.
We're proud of the culture we've built and are looking for someone who shares our values:
Teamwork – We work collaboratively, supporting one another and recognising that the best results come from working together.
Committed – We take pride in what we do, showing dedication, reliability and a strong work ethic every day.
Ownership – We take responsibility for our work, act with integrity and continually look for ways to improve.
Positive – We approach challenges with optimism, enthusiasm and a solutions‑focused mindset.
Responsive – We act quickly, communicate effectively and always strive to exceed customer expectations.
If you’re looking for a supportive, people‑first workplace where you can grow your career and genuinely enjoy coming to work, you’ll feel right at home with us.
Pineapple is an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can thrive.
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