Digital Workplace Engineer (M365)

abrdn; City of Edinburgh; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading wealth & investments group in Scotland seeks a Digital Workplace Engineer to improve M365 and core infrastructure services. You will implement changes, ensure system stability, and drive service adoption while collaborating with stakeholders. Ideal candidates possess extensive IT management experience, ITIL proficiency, and automation knowledge. Benefits include 40 days' leave, a 16% pension contribution, and private healthcare.

Benefits

40 days' leave

16% pension contribution

Private healthcare

Flexible benefits

Qualifications

• Extensive experience managing IT systems and platforms.
• Experience with digital employee experience tools, endpoint management, analytics, and automation.
• Ability to work with stakeholders and manage priorities.
• Proficiency in ITIL environments.

Responsibilities

• Implement and manage changes across M365 and Digital Workplace Technologies.
• Ensure M365 stability and security through effective assessment and assurance.
• Monitor costs and identify savings for FinOps.
• Adopt configuration management as code using DevOps tools and Terraform.
• Drive M365 service adoption and enhance controls.

Skills

IT systems and platforms management

Digital employee experience tools

Stakeholder management

ITIL environments

Agile methodologies

Automation

AI/ML knowledge

Tools

Microsoft M365

Azure

PowerShell

Terraform

Bash

Python

Job description

Job Description

At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group.

Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry’s best talent.

Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders, and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent.

Aberdeen comprises three businesses: interactive investor (ii), Investments, and Adviser, each focusing on evolving client needs:

• interactive investor, the UK’s second-largest direct-to-consumer investment platform, enables individuals in the UK to plan, save, and invest effectively.
• Our Adviser business provides financial planning solutions and technology for UK financial advisers.
• Our investments business is a specialist asset manager focusing on key market themes through public markets or alternative asset classes.

About the Department

The Digital Workplace Engineering team is a key part of the Digital Workplace Services. It collaborates across groups to deliver a modern, secure, and cost-efficient service, enhancing colleague experience and ensuring continuous improvement.

About the Role

The Digital Workplace Engineer will work within a cross-functional team, focusing on improving Digital Workplace Technology, especially M365. This hands-on role requires expertise in designing and managing M365 and core infrastructure services.

Key Responsibilities

• Implement and manage changes across M365 and Digital Workplace Technologies.
• Ensure M365 stability and security through effective assessment and assurance.
• Focus on FinOps: monitor costs, identify savings, and implement controls for budget management.
• Reduce 'Click Ops' by adopting configuration management as code using DevOps tools and Terraform.
• Drive M365 service adoption, reviewing usage and telemetry.
• Enhance M365 controls and security scores, contributing to the roadmap and backlog.
• Respond to audits and manage risks and controls.
• Participate in troubleshooting outages and planning capacity.
• Create and communicate knowledgebase articles; monitor tech trends for continuous improvement.

About the Candidate

The ideal candidate will have:

• Extensive experience managing IT systems and platforms.
• Experience with digital employee experience tools, endpoint management, analytics, and automation.
• Ability to work with stakeholders and manage priorities.
• Proficiency in ITIL environments.
• Knowledge of continuous engineering, agile methodologies, automation, and AI/ML.

Technical Skills

Proven experience with Microsoft M365, including:

• Detailed knowledge of M365 and Azure.
• Administration of Entra, Teams, SharePoint, Purview, Exchange, PowerShell, CIS & Secure Score, Conditional Access.
• Experience with third-party tools like Mimecast and VFC Call Recording.
• Understanding of security, resilience, Infrastructure as Code (Terraform), and scripting languages (PowerShell, Bash, Python).

We are proud to be a Disability Confident employer. If you have a disability, please notify us in the application process for support. We offer a supportive environment with benefits including 40 days' leave, a 16% pension contribution, private healthcare, and flexible benefits.

Our Business

We focus on our clients’ evolving needs through three growth vectors, aiming to enable better investing.

An Inclusive Way of Working

We support flexible, blended working arrangements to balance collaboration and flexibility, fostering a diverse and inclusive environment.