Digital Workplace Engineer (EUC)

abrdn; City of Edinburgh; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company in Wealth & Investments seeks a Digital Workplace Engineer to enhance their Digital Workplace technology. This hands-on role demands expertise in managing IT systems, ensuring security of the desktop environment, and collaborating across teams. Join a supportive organization that values inclusivity and offers competitive benefits including flexible working.

Benefits

40 days leave

Pension contributions

Private healthcare

Flexible benefits

Qualifications

• Extensive experience managing/supporting IT systems and platforms.
• Experience with digital employee experience tools and endpoint management.
• Proficiency in an ITIL environment.

Responsibilities

• Implement and manage changes across Aberdeen’s EUC/Desktop estate.
• Ensure stability and security of the EUC Global Desktop environment.
• Collaborate with operational teams to proactively improve services.

Skills

IT systems management

endpoint management

automation

collaborative stakeholder management

Tools

Intune

SCCM

Active Directory

Azure Virtual Desktop

PowerShell

Job description

Job Description

At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group.

Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry’s best talent. Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent.

Aberdeen comprises three businesses: interactive investor (ii), Investments, and Adviser, each focusing on meeting our clients’ evolving needs:

• interactive investor, the UK’s second-largest direct-to-consumer investment platform, enables individuals in the UK to plan, save, and invest in ways that suit them.
• Our Adviser business provides financial planning solutions and technology for UK financial advisers, enabling them to create value for their customers.
• Our investments business is a specialist asset manager focusing on areas where we have strength and scale, capitalizing on key market themes through public markets or alternative asset classes.

About the Department

The Digital Workplace Engineering team is a vital part of the Digital Workplace Services. The team collaborates across the Group COO, business stakeholders, Centers of Excellence, and Product Owners. It is responsible for creating and delivering our Digital Workplace technology roadmap, maintaining a modern, secure, and cost-efficient service. We are passionate about enhancing colleague experience and providing an evergreen service to our business.

About the Role

The Digital Workplace Engineer will work within a cross-functional team, focusing on continuously improving our Digital Workplace Technology, especially End User Compute. This hands-on technical role requires experience in designing and administering Intune, Entra, Windows Desktop, and core infrastructure services.

Key Responsibilities

• Implement and manage changes across Aberdeen’s EUC/Desktop estate.
• Ensure stability and security of the EUC Global Desktop environment through effective assurance and assessment of Windows desktops, Microsoft M365 tenant, and third-party software.
• Collaborate with operational teams to proactively improve services.
• Drive adoption of Microsoft services, reviewing usage and telemetry data.
• Implement controls to enhance CIS and Secure Scores.
• Focus on FinOps: create visibility around EUS costs, identify savings, and manage departmental budgets through controls and reporting.
• Contribute to delivering the EUC roadmap and backlog.
• Respond to audits related to regulatory requirements and manage RCSA controls.
• Participate in resolving outages, troubleshooting, and capacity planning.
• Create and communicate knowledgebase articles, monitor tech trends, and seek continuous improvement opportunities.
• Implement and mature controls for Windows OS & M365 evergreen updates, aligning with Aberdeen’s risk framework and regulatory standards.
• Enhance desktop security, reduce attack surfaces, and implement desktop hardening techniques like CIS.

About the Candidate

The ideal candidate will have:

• Extensive experience managing/supporting IT systems and platforms.
• Experience with digital employee experience tools, endpoint management, analytics, and automation.
• Ability to work collaboratively with stakeholders and manage priorities.
• Proficiency in an ITIL environment.
• Experience applying continuous engineering and agile methodologies.
• Knowledge of automation and AI/ML for continuous improvement.

Technical Skills

The candidate should have a proven track record with EUC and Windows Desktop technologies, including recent certifications in:

• Intune, SCCM, Entra ID, Active Directory, Group Policy.
• Deploying evergreen OS and M365 changes, Autopilot at scale.
• Microsoft Defender (AV, EDR, ASR).
• Application management via Intune, SCCM, Azure; App Attach experience is a plus.
• Azure Virtual Desktop and Nerdio experience is beneficial.
• Implementing zero trust initiatives.
• Proficiency with PowerShell.
• Scripting for remediation and performance issues.
• Desktop and application virtualization.

We are proud to be a Disability Confident employer. If you have a disability and wish to apply under the scheme, please notify us in the application process.

We offer a supportive environment with learning opportunities, flexible benefits, and competitive rewards, including 40 days’ leave, pension contributions, private healthcare, and more.

Our Business

Our focus is on enabling clients to be better investors, structured around three growth areas aligned with client needs.

An Inclusive Way of Working

We support flexible working arrangements, combining office and remote work to suit roles and preferences. We value diverse perspectives, which are central to our identity and success.