Digital Workplace Engineer (EUC)

abrdn; City of Edinburgh; Remote; GBP 45,000 - 65,000; Full time

Job summary

A leading wealth and investments company in Edinburgh is looking for a Digital Workplace Engineer to enhance their Digital Workplace technology. The role requires managing and improving End User Compute (EUC) environments, ensuring security and stability. Ideal candidates will have significant IT system management experience, especially with Microsoft Intune and Windows Desktop technologies. A supportive company culture offers flexibility and extensive benefits.

Benefits

40 days’ annual leave

16% pension contribution

private healthcare

flexible benefits

Qualifications

• Significant experience supporting or managing IT systems.
• Ability to leverage automation and AI/ML for improvement.
• Experience deploying evergreen OS and M365 updates.

Responsibilities

• Implement and manage changes across the EUC/Desktop estate.
• Ensure stability and security of the EUC environment.
• Collaborate with operational teams to improve services.

Skills

Experience with digital employee experience tools

Ability to work with multiple stakeholders

Proficiency in ITIL environment

Experience with continuous engineering

Proficiency in PowerShell scripting

Track record in EUC and Windows Desktop technologies

Tools

Microsoft Intune

SCCM

Azure

Active Directory

Job description

Job Description

At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group.

Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry’s best talent. Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders, and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent.

Aberdeen comprises three businesses: interactive investor (ii), Investments, and Adviser, each focusing on meeting and adapting to our clients’ evolving needs:

• interactive investor: the UK’s second-largest direct-to-consumer investment platform, enabling individuals in the UK to plan, save, and invest in ways that suit them.
• Our Adviser business: provides financial planning solutions and technology for UK financial advisers, creating value for their customers.
• Our investments business: a specialist asset manager focusing on market themes through public markets or alternative asset classes.

About the Department

The Digital Workplace Engineering team is a key part of the Digital Workplace Services. They work across the Group COO, business stakeholders, Centers of Excellence, and Product Owners to create and deliver the Digital Workplace technology roadmap, maintaining a modern, secure, and cost-efficient service. The team is passionate about enhancing colleague experience and delivering an evergreen service.

About the Role

The Digital Workplace Engineer will work within a cross-functional team, focusing on improving our Digital Workplace Technology, especially End User Compute. This hands-on role requires experience in design and administration of Intune, Entra, Windows Desktop, and core infrastructure services.

Key Responsibilities

• Implement and manage changes across Aberdeen’s EUC/Desktop estate.
• Ensure stability and security of the EUC environment through effective assurance and assessment of Windows desktop, Microsoft M365 tenant, and third-party software.
• Collaborate with operational teams to proactively improve services.
• Drive adoption of Microsoft services, reviewing usage and telemetry data.
• Enhance CIS and Secure Scores through core controls and activities.
• Focus on FinOps by creating visibility around EUS costs, identifying savings, and managing budgets with appropriate controls.
• Contribute to the EUC roadmap and backlog delivery.
• Respond to audits related to regulatory requirements and manage RCSA controls.
• Participate in resolving outages, troubleshooting, and capacity planning.
• Create and communicate knowledgebase articles, monitor technology trends, and seek continuous improvement opportunities.
• Implement and mature controls for Windows OS and M365 evergreen changes, aligning with Aberdeen’s risk framework and regulatory requirements.
• Focus on desktop security, reducing attack surfaces, and implementing hardening techniques like CIS.

About the Candidate

The ideal candidate will have:

• Significant experience supporting or managing IT systems and platforms.
• Experience with digital employee experience tools, endpoint management, analytics, and automation.
• Ability to work with multiple stakeholders and manage priorities.
• Proficiency in an ITIL environment.
• Experience with continuous engineering and agile methodologies.
• Ability to leverage automation and AI/ML for improvement.

Technical Skills:

• Proven track record with EUC and Windows Desktop technologies, with recent certifications.
• Experience with Intune, SCCM, Entra ID, Active Directory, Group Policy.
• Experience deploying evergreen OS and M365 updates, Autopilot at scale.
• Knowledge of Microsoft Defender security tools.
• Experience with application provisioning via Intune, SCCM, Azure, and App Attach.
• Experience with Azure Virtual Desktop and Nerdio.
• Knowledge of zero trust security initiatives.
• Proficiency in PowerShell scripting.
• Experience with desktop virtualization.

We are proud to be a Disability Confident employer. If you have a disability and wish to apply under this scheme, please notify us in the candidate questionnaire. We offer a supportive environment with benefits including 40 days’ annual leave, a 16% pension contribution, private healthcare, and flexible benefits.

Our Business

Our goal is to enable clients to be better investors. Our business is structured around three growth vectors focused on evolving client needs. Learn more about what we do.

An Inclusive Way of Working

We support flexible working arrangements to help colleagues balance work and life. Diversity and inclusion are core to our values.