Digital Workplace Engineer (AVD)

abrdn; City of Edinburgh; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading investment firm in Edinburgh seeks a Digital Workplace Engineer to enhance Azure Virtual Desktop technologies. The role requires expertise in IT systems, collaboration with multiple stakeholders, and a strong foundation in automation. Candidates should have hands-on experience in managing Azure Virtual Desktop environments, excellent analytical skills, and the ability to enhance user experience. Competitive benefits include flexible working arrangements and a strong focus on diversity.

Benefits

40 days' leave

16% pension contribution

Private healthcare

Flexible benefits

Qualifications

• Extensive experience managing or supporting IT systems.
• Experience with Azure and Virtual Desktop solutions.
• Proficiency in an ITIL environment.

Responsibilities

• Implement and administer changes across AVD and Digital Workplace Technology.
• Automate processes to improve user experience and resiliency.
• Create and manage reports on AVD performance.

Skills

Azure Virtual Desktop management

Team collaboration

ITIL proficiency

Automation and AI/ML usage

Continuous engineering

Tools

Terraform

PowerShell

Azure DevOps

Job description

Job Description

At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group.

Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry’s best talent. Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders, and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent.

Aberdeen comprises three businesses: interactive investor (ii), Investments, and Adviser, each focusing on meeting and adapting to our clients’ evolving needs:

• interactive investor, the UK’s second-largest direct-to-consumer investment platform, enables individuals in the UK to plan, save, and invest in the way that works for them.
• Our Adviser business provides financial planning solutions and technology for UK financial advisers, enabling them to create value for their customers.
• Our investments business is a specialist asset manager that focuses on areas where we have both strength and scale to capitalize on key market themes, through public markets or alternative asset classes.

About the Department

The Digital Workplace Engineering team is a key capability within the Digital Workplace Services function. The team works collaboratively across the Group COO, business stakeholders, CoEs & Product Owners. It is responsible for creating and delivering our Digital Workplace technology roadmap, maintaining a modern, secure, and cost-efficient service. We are passionate about enhancing colleague experience and delivering an evergreen service to our business.

About the Role

The Digital Workplace Engineer will work within a cross-functional team and will be responsible for continuously improving our Digital Workplace Technology, with a specific focus on Azure Virtual Desktop technologies. This is a hands-on technical role requiring experience in design and administration of AVD, Azure, and core infrastructure services.

Key Responsibilities

• Implement and administer changes across AVD and Digital Workplace Technology.
• Implement and mature core controls/activities around AVD and Azure, aligning with Aberdeen’s EUS risk control framework and regulatory requirements.
• Liaise with business teams across Aberdeen to understand business strategy and translate requirements into EUC delivery initiatives, considering tooling, IT support, and operational costs.
• Drive the adoption of AVD services, reviewing usage and telemetry data.
• Contribute to the delivery of the roadmap and backlog.
• Focus on FinOps; create visibility around EUS costs, AVD usage, identify savings, and implement controls to manage budgets and produce reports.
• Collaborate with EUS Engineers and Cyber Security to improve Azure VM posture, aligning with standards.
• Create and manage reports on AVD performance and usage metrics to enhance end-user experience.
• Respond to audits related to regulatory requirements and help manage RCSA controls.
• Automate processes to reduce manual management, improve user experience, and ensure resiliency.
• Respond to major incidents requiring SME input.
• Create, publish, and communicate knowledgebase articles. Monitor technology trends and seek continuous improvement opportunities.

About the Candidate

The ideal candidate will possess:

• Extensive experience managing or supporting IT systems and platforms.
• Experience with Azure & Virtual Desktop solutions, DEX, endpoint management, analytics, and automation tools.
• Ability to work as part of a team and manage multiple stakeholders and priorities.
• Proficiency in an ITIL environment.
• Skills in continuous engineering and agile methodologies.
• Experience leveraging automation and AI/ML for improvement.

Technical Skills

• Proven track record in Azure Virtual Desktop management, including creating/managing images, backups, sizing, impacts, and costs.
• Experience with Nerdio is beneficial.
• Knowledge of security, resilience, and infrastructure management across AVD.
• Experience with Infrastructure as Code (Terraform) and scripting languages (PowerShell, Bash, Python).
• Knowledge of automated deployment with Azure DevOps.
• Experience with digital workplace tools, monitoring, and integration.
• Experience with FinOps practices, forecasting, and reporting in Azure.
• Familiarity with Azure Monitor, Log Analytics, and performance metrics.
• Understanding of FSLogix and profile management.
• Knowledge of M365 & Security tools (Defender for Endpoint, Intune, Entra ID) is beneficial.

We are proud to be a Disability Confident Employer. If you have a disability and wish to apply under the scheme, please notify us in the candidate questionnaire. We offer a supportive environment with benefits including 40 days’ leave, a 16% pension contribution, private healthcare, and flexible benefits.

Our Business

Our focus is to enable clients to be better investors through three key areas, tailored to evolving client needs. Learn more about what we do.

An Inclusive Way of Working

We support flexible working arrangements to balance collaboration and personal needs. Diversity and inclusion are central to our culture.