Digital Workplace Coach - M365, Copilot, ChatGPT, Asana, Webex

JR United Kingdom; Oxford; Remote; GBP 60,000 - 84,000; Full time

Job summary

A leading company is seeking a Digital Workplace Coach for a 3-6 month contract in Oxford. This role involves delivering coaching across a range of digital tools including Microsoft 365 and AI technologies, targeting a user base new to digital practices. Candidates should possess a solid background in digital enablement and a strong understanding of adult learning principles. The coach will facilitate masterclasses and individual coaching sessions while tracking user engagement through analytics and feedback.

Qualifications

• Proven track record in digital enablement and workplace transformation, ideally in finance or consulting.
• Expert knowledge coaching across Microsoft 365 and AI tools.
• Strong grasp of adult learning theory and change frameworks.

Responsibilities

• Deliver in-person coaching and support to a user base of 250 across various tools.
• Adapt coaching approaches to serve all levels of digital fluency.
• Track tool adoption and generate quarterly KPI reports.

Skills

Digital enablement

Change delivery

Workplace transformation

Coaching

Adult learning theory

Systems thinking

Data analysis

Communication

Tools

Microsoft 365

AI (Copilot, ChatGPT Enterprise)

Asana

Calendly

Cisco Webex

Docusign

Dashlane

Superhuman

Zoom

Job description

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Client:

Global Resourcing

Location:

oxford district, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Digital Workplace Coach

Contract: 3-6 months

Key Responsibilities:

• Deliver in-person coaching and support
• Run structured masterclasses, drop-in clinics, onboarding sessions and tailored 1-to-1 coaching across: Asana, Calendly, ChatGPT Enterprise, MS Copilot, Cisco Webex, Docusign, Dashlane, Microsoft 365, Superhuman, and Zoom.
• Coach a user base of 250 across all levels of digital fluency.
• Adapt communication styles and coaching approaches to serve both beginners and power users with empathy and credibility.
• Translate digital change strategies into user-facing materials, workflows and communications.
• Partner with key software vendors to bring roadmap and best-practice insights into the business.
• Track tool adoption, behavioural change, and productivity impact using both analytics and qualitative feedback; generate quarterly KPI reports.
• Actively embed key digital dexterity competencies — including systems thinking, adaptability, business acumen and collaborative fluency

Key Skills & Experience:

• A proven track record in digital enablement, enterprise L&D, change delivery or workplace transformation — preferably within complex, fast-moving environments (e.g. finance, consulting, and/or technology).
• Expert knowledge and practical experience coaching across the M365 suite, AI (Copilot or Chat GPT Enterprise)
• Ability to coach other tech, including Asana, Calendly, Cisco Webex, Docusign, Dashlane, Superhuman, and Zoom (training can be provided)
• Strong grasp of adult learning theory, behavioural design, and change frameworks such as ADKAR.
• Confident working with data and usage metrics to inform strategic iteration and performance insight.
• Gravitas, empathy, and first-class communication skills.
• Conceptual clarity and systems thinking — able to link individual actions to enterprise-level outcomes.