Digital UX/UI Designer - Pensions

TN United Kingdom; London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An innovative firm is seeking a talented Digital UX/UI Designer to enhance user experiences within the pension sector. In this pivotal role, you'll leverage your creativity and technical skills to design intuitive user journeys, ensuring accessibility and adherence to best practices. You'll be part of a dynamic team, working collaboratively to develop solutions that not only meet user needs but also drive project success. This position offers the chance to work on high-profile projects while enjoying flexible working arrangements, making it an ideal opportunity for those passionate about user-centered design in a supportive environment.

Benefits

Flexible working arrangements

Remote work options

Professional development opportunities

Qualifications

• Proven experience in designing digital journeys and user interfaces.
• Strong understanding of accessibility and design standards.

Responsibilities

• Conduct user research to enhance the pension service platform.
• Create wireframes and prototypes to visualize design concepts.
• Collaborate with stakeholders to ensure design alignment.

Skills

User Research

Wireframing

Prototyping

User Flows

Accessibility Standards

Agile Methodology

Communication Skills

Education

Experience in Financial Services

Knowledge of Design Standards

Tools

Figma

Adobe Suite

Azure

Job description

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Digital UX/UI Designer - Pensions, London

Client: Capita

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: f975076c2de5

Job Views: 14

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

Description: As a UX Designer, you'll be expected to bring creative range and a depth of thinking to this role. You'll be at the forefront of UX design solutions that employ and improve our principles, standards, and design patterns, centered around best practice, consistency, and re-use. You’ll consider the holistic customer experience and end-to-end journeys, ensuring clear journey maps are in place and maintained, as well as designing new features and continuously improving current journeys.

You will work collaboratively with a wider UX/Research team, the BAs, and developers, ensuring your designs flow technically and addressing any technical challenges, always protecting the customer journeys.

Please note we have permanent and fixed-term contract positions available.

Responsibilities:

1. Conduct user research to understand the needs, behaviors, and pain points of pension holders and administrators.
2. Analyze user feedback, usability testing results, and metrics to identify opportunities for improvement in the pension service platform.
3. Create wireframes, user flows, and interactive prototypes to visualize and iterate on design concepts.
4. Ensure that designs adhere to GDS design principles, emphasizing simplicity, clarity, and accessibility.
5. Develop visually appealing and consistent user interfaces for digital pension platforms, considering branding guidelines and accessibility standards.
6. Ensure compliance with accessibility standards (such as WCAG) to accommodate users with diverse abilities and needs.
7. Collaborate closely with product managers, developers, and stakeholders throughout the design process to align on project goals and priorities.
8. Iterate on design solutions based on user feedback, stakeholder input, and usability testing results.
9. Use an agile methodology to rapidly prototype, test, and refine design concepts, ensuring continuous improvement of the pension service platform.

Qualifications:

• Experience in designing digital journeys, including creating wireframes, prototypes, and user flows, with an understanding of design standards, accessibility, and SEO.
• Knowledge of design tools such as Figma / Adobe Suite.
• Experience with the Azure platform.
• Understanding or experience with GDS (Government Design Systems).
• Experience working in an Agile UX environment.
• Strong communication skills and the ability to articulate information to stakeholders.
• Experience in Financial Services and pensions is preferable.

About Capita Pensions Solutions:

At Capita Pension Solutions (CPS), we create and implement resilient and responsible pension strategies to help your organization and your people secure a more stable financial future. We provide pensions administration, consultancy, technology, and engagement techniques to support sustainable investments. Join us to discover better ways to engage with and value today's employees.

What we offer:

Opportunity to add value from the start, work on high-profile pension projects, and develop your skills. We support flexible working arrangements, including remote work and office options.

Next steps:

Click 'Apply now' to submit your application. We are an equal opportunity and Disability Confident employer, committed to inclusive and accessible recruitment processes. For assistance or alternative formats, contact Iqbal at 07784 237318 or email. For more information, visit the Capita Careers website.

Location: Home-Based, United Kingdom

Time Type: Full time

Contract Type: Permanent