Digital Capability & Learning Manager

Grant Thornton UK; Liverpool; On-site; GBP 45,000 - 70,000; Full time

Job summary

Grant Thornton UK seeks a Digital Upskilling Communities Manager to lead its digital transformation efforts. This pivotal role involves fostering digital tool adoption and creating collaborative learning communities. Ideal candidates will have experience in digital initiatives, strong communication skills, and proficiency with tools like Microsoft 365.

Benefits

Flexible working options

Diversity and inclusion initiatives

Community engagement opportunities

Qualifications

• Experience leading digital or AI adoption initiatives.
• Proven ability to build and sustain learning communities.
• Excellent communication and facilitation skills.

Responsibilities

• Champion adoption of digital tools and AI technologies.
• Build and lead Digital Upskilling Communities of Experts.
• Design and deliver tailored learning experiences.

Skills

Digital adoption

Communication

Facilitation

Collaboration

Tools

Microsoft 365

AI applications

Power Platforms

Job description

More than you expected

The UK member firms of Grant Thornton are part of a global network of independent audit, tax, and advisory firms, comprising over 76,000 professionals in more than 150 countries. We are a team of independent thinkers committed to quality, inclusion, and integrity. Across the globe, we offer our clients a unique experience—personal, proactive, and agile—delivering expertise in a way that goes beyond expectations.

Job Description:

Digital Upskilling Communities Manager

Location: Open on GTUK location - hybrid working

Join us in pioneering digital transformation.

Every day, our teams assist businesses and communities in doing what is right and achieving their goals. We seek a proactive, people-focused Digital Upskilling Communities Manager to join us during a pivotal phase of our digital transformation journey.

This role involves supporting digital tool and AI technology adoption, building and leading digital upskilling communities of practice—fostering collaboration, shared learning, and innovation across the firm. You will play a key role in helping the business embrace new tools and mindsets, creating sustainable communities that enhance capability and confidence at all levels.

The Role:

As a Digital Upskilling Communities Manager within our Learning Innovation team, you will:

• Champion the adoption of digital tools, AI technologies, and new ways of working.
• Build and lead Digital Upskilling Communities of Experts, encouraging collaboration, peer-to-peer learning, and cross-functional insight sharing.
• Design and deliver tailored learning experiences, including workshops, demos, and curated content.
• Facilitate stakeholder engagement, share best practices, and create forums for digital dialogue.
• Align community efforts with firm-wide capability priorities through collaboration with key teams.
• Gather feedback and measure impact to enhance learning experiences and engagement.
• Stay updated on digital trends, tools, and AI developments, translating these into practical initiatives for the business.

Candidate Profile:

Minimum criteria:

• Experience leading digital or AI adoption initiatives in complex organizational environments.
• Proven ability to build and sustain learning or professional communities.
• Excellent communication and facilitation skills, with experience managing stakeholder calls and live sessions.
• Familiarity with tools like Microsoft 365, AI apps, Power Platforms, and collaborative digital workspaces.
• Ability to simplify complex information into engaging, accessible content.
• Self-starter with a collaborative mindset and comfort navigating ambiguity.

Preferred skills (not essential):

• Experience in professional services, consultancy, or fast-paced, client-driven environments.
• Understanding of change management practices.
• Experience with LMS platforms or digital learning tools.
• Involvement in digital champion programs or influencer networks.

Our Culture and Benefits:

At Grant Thornton, we embrace diversity and foster an inclusive culture that values difference and respects colleagues. We believe in empowering our people to perform at their best and realize their potential.

Our open culture encourages interaction with leaders who value your unique contributions. We support flexible working options to help balance work and life.

Beyond work, your impact extends to community engagement through secondments, charity fundraising, and supporting entrepreneurs worldwide. Our values—purpose, curiosity, candor, and kindness—guide everything we do.

We seek individuals eager to contribute, innovate, and exceed expectations—people committed to doing what’s right for our firm, clients, colleagues, and themselves.