Digital Transformation Testing and Training Operational Team Manager | Oxleas NHS Foundation Trust

www.findapprenticeship.service.gov.uk - Jobboard; Dartford; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A healthcare organization in Dartford is seeking a Digital Transformation Testing and Training Operational Team Manager. This full-time role focuses on shaping service delivery through effective training and testing initiatives. The ideal candidate will have strong NHS experience and leadership skills to manage clinical systems training, promoting the use of digital solutions in enhancing patient care. Collaborative working and user-centred design are essential to success in this position.

Qualifications

• Strong understanding of NHS practices.
• Ability to identify and implement innovative technological solutions.
• Experience in training and overseeing clinical systems.

Responsibilities

• Oversee training & testing of IT and clinical systems.
• Develop testing strategies and produce quality test products.
• Support clinical quality and promote best practices.

Skills

Understanding of NHS practices

Leadership skills

Innovative technological solutions

Collaborative working

User-centred design

Tools

Rio

OxCare

eObs

eMeds

RPA

AI

Voice-to-text solutions

Job description

Full-time: 37.5 hours per week

Agile working: minimum of two days per week in the office

Are you committed to advancing digital transformation, training, and testing within healthcare? We are seeking a confident, enthusiastic, and highly motivated Digital Transformation Testing and Training Operational Team Manager to join our progressive and forward-thinking team. This role will play a pivotal part in shaping and enhancing service delivery through the development and implementation of effective training and testing initiatives.

Applicants should have a strong understanding of NHS practices and demonstrate the ability to identify and implement innovative technological solutions that support improved service outcomes and patient care. The organisation places great importance on collaborative working, user-centred design, and the development of effective professional relationships.

The postholder will be responsible for overseeing the training & testing of IT and clinical systems, including Rio, OxCare, eObs, eMeds, as well as emerging technologies such as RPA, AI, and voice-to-text solutions. You will provide line management/leadership for the Band 6 Digital Systems Trainers and eLearning Developers, supporting a broad range of professional groups including clinicians, nurses, and administrative teams.

Working closely with the Digital Operational Programme Lead, you will contribute to system redesign, process optimisation, and the successful delivery of training and testing.

1. Develop Trust services through effective leadership and management skills, linking clinical work to the effective use of clinical information systems.
2. Have line management responsibility for Band 6 testing and training personnel.
3. Develop testing strategies for various projects and produce quality test products, such as strategy reports, test plans, test cases, and test scripts, working with key stakeholders, assurance functions, and suppliers to understand system processes, ensure accuracy of test products, and plan, prepare, and coordinate testing.
4. Manage/create process design documents, providing training outlines, storyboards, extracts, and demonstrations.
5. Work closely with clinical and managerial staff to enhance their understanding of, and compliance with, digital systems.
6. Promote the use of digital systems to realise their full potential in supporting clinical and business outcomes.
7. Act as a specialist consultant to senior managers, managers, and clinicians on the best usage of digital systems.
8. Support clinical quality and audit, promoting best practice development and maintenance throughout the Trust.
9. Contribute to the development of the clinical governance and quality agenda across the Trust.
10. Represent the views and experiences of Trust clinicians at a pan-London level.

Oxleas offers a wide range of NHS healthcare services in community and secure environments, including community health care, mental health care, and services for people with learning disabilities. Our services are delivered across over 125 sites in the South of England, including London boroughs and hospital sites such as Queen Mary’s Hospital and Memorial Hospital. We are also the largest NHS provider of prison health services across several regions.

Our purpose is to improve lives by providing the best possible care to our patients and their families, guided by our values: We’re Kind, We’re Fair, We Listen, We Care.

For further questions, please contact [e-mail].

This advert closes on Sunday 10 Aug 2025.