Digital Transformation Senior Project Manager

Integrated Care System; Dartford; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading healthcare organization in Dartford is seeking a Digital Transformation Senior Project Manager to drive organizational and behavioral changes across community services. The role involves managing large-scale projects, enhancing service delivery through technology, and engaging staff in the implementation of new systems. The ideal candidate has 3+ years of project management experience and strong communication skills, with a degree or equivalent experience. This full-time position offers a minimum of two days in the office each week.

Qualifications

• 3 years' experience of project management, staff engagement and change management.
• Experience in Procurement and demonstrating benefits realized by change.
• Strong communication and relationship skills.

Responsibilities

• Design and implement digital transformation agenda.
• Manage third-party contributions to each project.
• Develop and deliver communications strategy for projects.

Skills

Project management

Staff engagement

Change management

Communication skills

Education

Degree or equivalent experience

Fully PRINCE2 or alternative methodology trained

Job description

Digital Transformation Senior Project Manager

Agile working (minimum 2 days in the office)

The key focus of the role is to deliver organisational and behavioural change within our MH and community services across Bexley, Bromley and Greenwich, forensics and our prison services. The post holder will proactively engage with staff to support the introduction of new systems and the redesign of current systems, processes and implement digital changes in working practices in order to maximise the benefits of assisted technologies.

The types of projects that the post holder may expect to be involved in will deliver new ways of working, finding innovative ways of using technology to improve the trust's service delivery and enhance the patient experience.

The post holder will be responsible for "large" scale projects, which will be triaged by the Clinical Design Authority (CDA). Large scale will be recognised by one or several of the following:o Number of staff impactedo Project valueo Project durationo Number of workstreamso System interfaces

This includes the promotion and greater use of existing capability, such as text message reminders, remote access to Oxleas RiO on iPads, eMeds and eObs, and new technology such as RPA, AI and Voice to Text.

Main duties of the job

The key focus of the role is to deliver organisational and behavioural change within our MH and community services across Bexley, Bromley and Greenwich, forensics and our prison services. The post holder will proactively engage with staff to support the introduction of new systems and the redesign of current systems, processes and implement digital changes in working practices in order to maximise the benefits of assisted technologies.

About us

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We're Kind
• We Listen
• We Care

Job responsibilities

Project Management

• Designing specific areas of the Digital Transformation working agenda, developing and implementing the changes and proactively monitoring progress, resolving issues and initiating corrective action as appropriate
• Assisting with the definition of governance arrangements for specific projects
• Develop comprehensive project plans for each project
• Managing third party contributions to each project, to include primary care and other external partners (e.g. Local Authority, Public Health, Third Sector, Commercial)
• Working with manager to manage both the dependencies and the interfaces between different projects
• Support line manager and service managers to scope out change to clinical pathways to improve quality and productivity, defining policies, procedures and supporting documentation (eg process maps and guidelines) for proposed changes.
• Working with clinical staff, motivating and encouraging them to review their working practices and how they deliver services as a result of proposed changes
• Managing risks to each projects successful outcome
• Initiating extra activities and other management interventions wherever gaps identified or issues arise
• Supporting and encouraging behavioural change to meet the Trusts aims and objectives
• Ratifying baselines set at project initiation and ensuring that project are delivered to time, cost and with quality.
• Where there is extra demand, support the optimisation team in preparing project materials in preparation for Clinical Design Authority sign off.
• Ensuring that at handover to BAU there are methods to track expected benefit and ensure that they are realised

Staff Engagement

• Help develop a staff engagement plan for implementation of specific projects and the broader clinical transformation strategy
• Undertake training and development for staff as appropriate to ensure the successful delivery of projects.

Resource Management

• Facilitating the involvement of individuals to the project delivery team as required. Ensuring that staff engagement is an integral part of the programme so that the new systems get quickly embedded into practice
• Ensuring that the delivery of new services from the projects is to the appropriate levels of quality, on time and within budget, in accordance with the programme plan and programme governance arrangements

Communication

• Develop a communications strategy for the individual projects that the post holder has responsibility for in conjunction with line manager
• Day to day responsibility for the communications with stakeholders directly involved with the implementation of the projects
• Lead on broader digital transformation communication plans setting up appropriate communications as required.
• Develop and undertake presentations to a wide audience and to a high standard. The job holder will particularly build relationships and communicate with:-
• Business Manager and Business support officers
• All project leads and stakeholders to ensure a smooth implementation of change/project deliverables
• Staff and Managers
• Internal and external stakeholders, GP practices & ICBs, Local Authorities, Public Health, third sector, internal and external suppliers

Person Specification

Person spec

• 3 years' experience of project management, staff engagement and change management. Experience of Procurement Experience of demonstrating benefits realised by change.
• Able to work autonomously in own role, accomplishing non routine activities and decision making.
• Ability to engage with peers internal and external to the Trust.

Education

• Degree or equivalent experience Fully PRINCE2 or alternative methodology trained.

Skills

• Strong communication and relationship skills, able to apply appropriate methods to persuade, train and remove barriers to acceptance for new technology.

Skills

• Able to deliver to time and be able to effectively prioritise and re-prioritise work on a regular basis.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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