Digital Transformation Senior Optimisation Co-ordinator

NHS; Dartford; Hybrid; GBP 53,000 - 61,000; Full time

Job summary

A healthcare organization in Dartford is seeking an experienced Optimisation Senior Co-ordinator to lead digital transformation initiatives. The role involves project management, stakeholder engagement, and team leadership, focusing on enhancing quality and clinical effectiveness. Candidates should have a degree in a relevant field and skills in digital systems and change management. The position offers opportunities for professional growth in an innovative environment.

Benefits

Professional growth opportunities

Collaborative environment

Work on innovative projects

Qualifications

• Experience delivering digital transformation projects.
• Ability to draft key project documentation.
• Strong communication and influencing skills.

Responsibilities

• Lead digital transformation projects from initiation to completion.
• Manage stakeholder engagement and ensure communication plans are delivered.
• Line manage the Optimisation Team.

Skills

Digital transformation

Stakeholder engagement

Project management

Change management

Data interpretation

Education

Degree in Health Informatics or similar

Tools

Project management software

Data analysis tools

Job description

Job summary

Agile working (minimum 2 days in the office)

Our Digital Transformation team, is seeking an experienced and motivated Optimisation senior Co-ordinator to lead on the delivery of digital transformation initiatives across the Trust. You will play a key role in shaping and implementing innovative service changes that enhance quality, governance, and clinical effectiveness.

What We Offer:

• Innovative Projects: Work on digital transformation initiatives that drive change.
• Collaborative Environment: Work within a highly supportive and cohesive team setting.
• Professional Growth: Opportunities for continuous learning and development in the NHS

If you are a creative thinker with an interest in digital transformation and a desire to make a meaningful impact, we'd love to hear from you!

Main duties of the job

This is an important role within Digital Services, involving close collaboration with Digital colleagues and operational and clinical staff across the Trust. It will require effective engagement with internal and external stakeholders to deliver and embed digital Programmes of work.

The post holder will proactively engage with staff to support the redesign of current systems, processes and promote key changes in working practices to maximise the benefits of assisted technologies.

Advise on the development of the Trust's clinical information system to support clinical processes, service management, and business planning and benefits realisation, to ensure that the system meets the evolving requirements of the Trust.

Lead on the development of clinical best practice and the transformation of clinical processes to support the realisation of trust priorities

Work in partnership with the digital services team and ACCIO's to support the redesign of current systems, processes and implement key changes in working practices in order to maximise the benefits of assisted technologies.

To comprehensively research new digital technologies and complete necessary project documentation to allow projects to be prioritised and agreed by the Clinical Design Authority (CDA) or other relevant trust forum.

To support project delivery and digital operations as required to manage workload (for example managing project delivery, testing and training systems)

About us

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We're Kind
• We're Fair
• We Listen
• We Care

Details Date posted

31 July 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£53,751 to £60,651 a year pa inc

Contract

Permanent

Working pattern

Full-time

Reference number

277-7309902-CORP

Job locations

Pinewood House

Pinewood Place

Dartford

DA2 7WG

Job description Job responsibilities

Project Management & Implementation

• Lead digital transformation projects from initiation to completion, including business case development, benefits realisation, and documentation.

• Design, implement, and monitor change initiatives, proactively managing risks and resolving issues.

• Ensure alignment with Trust governance and quality standards.

• Manage third-party contributions including external partners such as Local Authorities and the Third Sector.

Stakeholder Engagement & Communication

• Develop and deliver communication plans for projects, ensuring engagement from all relevant stakeholders.

• Facilitate collaboration with clinical, managerial, and technical teams to support change adoption.

• Deliver presentations and act as a key advisor on digital systems and transformation initiatives.

Leadership & Team Management

• Line manage and support staff within the Optimisation Team.

• Provide leadership, training, and support to drive behavioural change and ensure project success.

• Cover for the Optimisation Programme Lead when required.

Service Improvement & Digital Innovation

• Work with directorate leads to optimise clinical pathways and improve service delivery using digital tools.

• Collaborate with data and information teams to evaluate impact and develop meaningful benefits reporting.

• Ensure digital systems are configured for optimal clinical use and reporting accuracy.

Job description Job responsibilities

Project Management & Implementation

• Lead digital transformation projects from initiation to completion, including business case development, benefits realisation, and documentation.

• Design, implement, and monitor change initiatives, proactively managing risks and resolving issues.

• Ensure alignment with Trust governance and quality standards.

• Manage third-party contributions including external partners such as Local Authorities and the Third Sector.

Stakeholder Engagement & Communication

• Develop and deliver communication plans for projects, ensuring engagement from all relevant stakeholders.

• Facilitate collaboration with clinical, managerial, and technical teams to support change adoption.

• Deliver presentations and act as a key advisor on digital systems and transformation initiatives.

Leadership & Team Management

• Line manage and support staff within the Optimisation Team.

• Provide leadership, training, and support to drive behavioural change and ensure project success.

• Cover for the Optimisation Programme Lead when required.

Service Improvement & Digital Innovation

• Work with directorate leads to optimise clinical pathways and improve service delivery using digital tools.

• Collaborate with data and information teams to evaluate impact and develop meaningful benefits reporting.

• Ensure digital systems are configured for optimal clinical use and reporting accuracy.

Person Specification Education / Qualification Essential

• Degree or equivalent experience in a relevant field (e.g. Health Informatics, Digital Health, Project Management)

Desirable

• Relevant project management or service improvement qualification (e.g. PRINCE2, Lean, Six Sigma)

Experience Essential

• Experience delivering digital transformation or service improvement projects
• Experience facilitating change management or process redesign workshops
• Experience in analysing performance data and benefits realisation
• Line management or supervision of staff

Desirable

• Experience with procurement or evaluation of digital solutions

Knowledge / Skills Essential

• Knowledge of digital systems used in health or social care
• Understanding of change management methodologies
• Strong communication, influencing and stakeholder engagement skills
• Ability to draft key project documentation (PIDs, business cases, process maps)
• Skilled in data interpretation and quality improvement
• Ability to plan and organise complex project activities

Other Requirement Essential

• Agile/flexible working approach

Person Specification Education / Qualification Essential

• Degree or equivalent experience in a relevant field (e.g. Health Informatics, Digital Health, Project Management)

Desirable

• Relevant project management or service improvement qualification (e.g. PRINCE2, Lean, Six Sigma)

Experience Essential

• Experience delivering digital transformation or service improvement projects
• Experience facilitating change management or process redesign workshops
• Experience in analysing performance data and benefits realisation
• Line management or supervision of staff

Desirable

• Experience with procurement or evaluation of digital solutions

Knowledge / Skills Essential

• Knowledge of digital systems used in health or social care
• Understanding of change management methodologies
• Strong communication, influencing and stakeholder engagement skills
• Ability to draft key project documentation (PIDs, business cases, process maps)
• Skilled in data interpretation and quality improvement
• Ability to plan and organise complex project activities

Other Requirement Essential

• Agile/flexible working approach

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Oxleas NHS Foundation Trust

Address

Pinewood House

Pinewood Place

Dartford

DA2 7WG

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Oxleas NHS Foundation Trust

Address

Pinewood House

Pinewood Place

Dartford

DA2 7WG

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)