Digital Transformation Senior Optimisation Co-ordinator

Integrated Care System; Dartford; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A healthcare organisation is seeking an experienced Optimisation Senior Co-ordinator to lead digital transformation initiatives. This role involves project management, stakeholder engagement, and the implementation of innovative service changes. The ideal candidate will have a degree in a relevant field and experience in delivering digital transformation projects. Join a collaborative team to enhance healthcare quality and governance.

Benefits

Professional growth opportunities

Innovative projects

Collaborative working environment

Qualifications

• Experience delivering digital transformation or service improvement projects.
• Facilitation of change management or process redesign workshops.
• Ability to draft key project documentation efficiently.

Responsibilities

• Lead digital transformation projects from initiation to completion.
• Design, implement, and monitor change initiatives.
• Manage stakeholder engagement and develop communication plans.

Skills

Change management

Stakeholder engagement

Data interpretation

Project management

Education

Degree in Health Informatics or related field

Job description

Agile working (minimum 2 days in the office)

Our Digital Transformation team, is seeking an experienced and motivated Optimisation senior Co-ordinator to lead on the delivery of digital transformation initiatives across the Trust. You will play a key role in shaping and implementing innovative service changes that enhance quality, governance, and clinical effectiveness.

What We Offer:

• Innovative Projects: Work on digital transformation initiatives that drive change.
• Collaborative Environment: Work within a highly supportive and cohesive team setting.
• Professional Growth: Opportunities for continuous learning and development in the NHS

If you are a creative thinker with an interest in digital transformation and a desire to make a meaningful impact, we'd love to hear from you!

Main duties of the job

This is an important role within Digital Services, involving close collaboration with Digital colleagues and operational and clinical staff across the Trust. It will require effective engagement with internal and external stakeholders to deliver and embed digital Programmes of work.

The post holder will proactively engage with staff to support the redesign of current systems, processes and promote key changes in working practices to maximise the benefits of assisted technologies.

Advise on the development of the Trust's clinical information system to support clinical processes, service management, and business planning and benefits realisation, to ensure that the system meets the evolving requirements of the Trust.

Lead on the development of clinical best practice and the transformation of clinical processes to support the realisation of trust priorities

Work in partnership with the digital services team and ACCIO's to support the redesign of current systems, processes and implement key changes in working practices in order to maximise the benefits of assisted technologies.

To comprehensively research new digital technologies and complete necessary project documentation to allow projects to be prioritised and agreed by the Clinical Design Authority (CDA) or other relevant trust forum.

To support project delivery and digital operations as required to manage workload (for example managing project delivery, testing and training systems)

About us

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We're Kind
• We Listen
• We Care

Job responsibilities

Project Management & Implementation

Lead digital transformation projects from initiation to completion, including business case development, benefits realisation, and documentation.

Design, implement, and monitor change initiatives, proactively managing risks and resolving issues.

Ensure alignment with Trust governance and quality standards.

Manage third-party contributions including external partners such as Local Authorities and the Third Sector.

Stakeholder Engagement & Communication

Develop and deliver communication plans for projects, ensuring engagement from all relevant stakeholders.

Facilitate collaboration with clinical, managerial, and technical teams to support change adoption.

Deliver presentations and act as a key advisor on digital systems and transformation initiatives.

Leadership & Team Management

Line manage and support staff within the Optimisation Team.

Provide leadership, training, and support to drive behavioural change and ensure project success.

Cover for the Optimisation Programme Lead when required.

Work with directorate leads to optimise clinical pathways and improve service delivery using digital tools.

Collaborate with data and information teams to evaluate impact and develop meaningful benefits reporting.

Ensure digital systems are configured for optimal clinical use and reporting accuracy.

Person Specification

Education / Qualification

• Degree or equivalent experience in a relevant field (e.g. Health Informatics, Digital Health, Project Management)

Experience

• Experience delivering digital transformation or service improvement projects
• Experience facilitating change management or process redesign workshops
• Experience in analysing performance data and benefits realisation
• Line management or supervision of staff
• Experience with procurement or evaluation of digital solutions

Knowledge / Skills

• Knowledge of digital systems used in health or social care
• Understanding of change management methodologies
• Strong communication, influencing and stakeholder engagement skills
• Ability to draft key project documentation (PIDs, business cases, process maps)
• Skilled in data interpretation and quality improvement
• Ability to plan and organise complex project activities

Other Requirement

• Agile/flexible working approach

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.