Overview
App Trade Manager (JD Sports) – Responsible to: App Trade Lead (JD Sports)
Department: Digital
Location: Bury Head Office
Hours: 40 hours per week
Role Overview: This role will be responsible for driving installs, engagement, and revenue through data-led decision-making, seamless user journeys, and innovative campaign execution. As a key stakeholder in our digital growth, the role will collaborate with marketing, product, UX, and external partners to deliver against ambitious KPIs and elevate the app as a core ecommerce channel.
Responsibilities
- Support the trade lead to develop and manage the app trading strategy to drive downloads, retention, and revenue across both platforms.
- Own the app performance dashboard, monitoring KPIs such as App installs, DAU, re-engagement, LTV, and retention. Report on campaign performance, user behavior, and commercial impact to senior stakeholders.
- Develop and execute seasonal campaigns, App-exclusive campaigns, and promotional activations within the App.
- Analyse App performance data and propose trade and marketing opportunities.
- Collaborate with performance marketing to execute marketing activities and report on performance on a regular basis.
- Collaborate with product, content and user experience teams to ensure App user journeys are engaging and frictionless.
- Manage external partners and vendors to support app development, analytics and innovation.
- Conduct competitor benchmarking and market analysis to identify opportunities and best practices.
- Stay updated with industry trends and best practices to ensure the app remains competitive and innovative.
- Mentor and support junior app executives, fostering a high-performance culture within the team.
Skills & Experience
- Proven experience in app trading, mobile commerce, or digital product management.
- Strong understanding of app analytics tools and MMPs (e.g., Firebase, AppsFlyer).
- Deep knowledge of ecommerce and app KPIs: DAU, CPI, CPA, LTV, ROAS, retention.
- Familiarity with app technologies: SDKs, deep linking, push notifications, App/Universal Links.
- Experience with paid app marketing is a plus: Apple Search Ads, Google UAC, Meta, TikTok.
- Commercial acumen in fashion retail or consumer ecommerce is highly desirable.
- Ability to lead cross-functional projects and influence stakeholders at all levels.
- Data-driven mindset with strong analytical and reporting skills.
- Relevant degree in Marketing, Ecommerce, Business, or Digital Strategy.