Digital Trading Lead

TN United Kingdom; Upper Langwith; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Digital Trading Manager to drive digital sales and enhance customer experiences across its renowned brands. In this pivotal role, you will oversee trading performance, develop data-driven strategies, and collaborate with marketing teams to optimize product placements and site navigation. Your leadership will ensure alignment across departments while fostering a motivated team culture. If you are passionate about e-commerce and ready to make a significant impact in a dynamic environment, this opportunity is perfect for you.

Benefits

Free gym classes

Discounted gym memberships

Monthly peer-nominated recognition

Bonus scheme linked to share price

Quarterly CEO sessions

Mental health support

Financial/legal assistance

Celebration event with brand showcases

Qualifications

• Minimum 7 years in eCommerce roles within retail or consumer brands.
• Strong analytical skills with advanced Google Analytics and Excel proficiency.

Responsibilities

• Oversee digital trading and manage performance structures to boost sales.
• Collaborate on digital strategy and optimize customer journey for better KPIs.

Skills

Leadership

Analytical Skills

E-commerce Management

Google Analytics

Excel Proficiency

Stakeholder Management

Tools

E-commerce Platforms

Digital Marketing Tools

Job description

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At Frasers Group, we’re rethinking retail. Through digital innovation and unique customer experiences, we serve consumers with the world’s best sports, premium, and luxury brands globally. As an industry leader, we elevate the retail experience by providing flexible and convenient payment options across our established brands, including Studio, Sports Direct, FLANNELS, USC, Frasers, and GAME.

Our purpose

We are elevating the lives of many by providing access to the world’s best brands and experiences.

Frasers Group Financial Services is committed to delivering a positive colleague experience. To excel, you need to embody our principles:

• Think without limits - Think fast, fearlessly, and lead your team
• Own it and back yourself - Take responsibility for the basics, your role, and results
• Be relevant - Stay relevant to our people, partners, and the planet

Job Description

Responsible for Digital Trading across your allocated fascia groups, reporting to the Group Head of Digital Trade. This role includes line management of Trading Managers or relevant team members across various brands. Versatility, adaptability, and multi-tasking are essential. You will oversee the commercial model and reporting to make strategic recommendations to boost digital sales and enhance on-site experience. Strong stakeholder management skills are crucial to ensure alignment of strategy across the business.

• Ensure the success and delivery of digital sales, including forecasting profit and revenue targets.
• Collaborate with the Group Head of Digital Trading to develop and implement a digital strategy aligned with brand and business objectives.
• Manage trading performance structures, including meetings and insight reports, working across departments to incorporate customer and market insights into forecasts and actions.
• Develop and execute data analysis plans to support growth using analytical tools.
• Present ideas and analysis to align business processes and projects.
• Lead and own the digital trading calendar, ensuring campaigns, promotions, and initiatives are executed to optimize the customer journey.
• Work with Digital Marketing to align product and trading strategies with digital marketing efforts across channels like SEO, PPC, Paid Social, Affiliates, and Loyalty.
• Optimize site navigation, customer journey, and product placement to improve conversion rates and KPIs.
• Collaborate with CRO and UX teams to influence development priorities.

Qualifications

• Strong leadership and people management skills.
• Clear objectives and achievable digital KPIs.
• Ability to build motivated, collaborative teams.
• Active contribution to digital strategy.
• Valid work rights for the EMEA region.
• Strong analytical and reporting skills, advanced Google Analytics and Excel proficiency.
• Experience with e-commerce platforms.
• Minimum 7 years in a similar eCommerce role within retail or consumer brands.

Additional Information

We offer a benefits package and a variety of employee perks:

Reward, Recognition, and Opportunities

Frasers Champion - Monthly peer-nominated recognition with rewards for embodying our values.

Fearless 1000 - A bonus scheme linked to our share price reaching £10 for 30+ days, with top performers receiving substantial bonuses.

Frasers Festival - A celebration event with brand showcases, guest speakers, entertainment, and fitness challenges.

CEO Sessions - Quarterly sessions with our CEO for employee engagement and Q&A.

Retail Reconnect - Store visits for Head Office employees to understand frontline operations and gather insights.

Employee Welfare

Frasers Fit - Free gym classes and discounted memberships promoting health and wellbeing.

Retail Trust - Free mental health support, helpline, counseling, and financial/legal assistance.

What’s next?

Our recruitment process includes application review, possible interviews, and assessments to evaluate fit with our culture and skills.