Digital Trader

Fenwick Limited; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A UK luxury department store is seeking a Digital Trader for its Beauty & Home categories. You will be responsible for developing trading strategies to maximise sales and customer engagement. This role requires strong eCommerce trading experience, analytical skills, and proficiency in Excel. You will manage product ranges, oversee online merchandising, and present trading insights to support performance. A hybrid working model is offered, alongside benefits like a discount and annual leave.

Benefits

Up to 25% discount

33 days annual leave

Wellbeing support service

Cycle to Work scheme

Qualifications

• Strong eCommerce trading and optimisation experience.
• Commercially aware with strong trading focus.
• Ability to manage and coach a team of Assistant Traders.

Responsibilities

• Develop and execute trading strategies to maximise sales and customer engagement.
• Manage product ranges and trading calendar.
• Analyse trading KPIs and web performance.

Skills

eCommerce trading and optimisation

numerical and analytical skills

Microsoft Excel

eCommerce merchandising software

communication skills

team working

Tools

Shopify

Agility PIM

Job description

Do you want to be part of the evolving Digital landscape at Fenwick? Are you looking for a new challenge? If so, we have an exciting opportunity for you to join our Digital Trading team as a Digital Trader in our Beauty & Home categories!

When you join Fenwick, you’ll receive:

• Up to 25% discount in all Fenwick stores and fenwick.co.uk.
• 33 days annual leave (inclusive of 8 bank holidays)
• ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
• WeCare -24/7 GP, wellbeing advice & support service.
• Cycle to Work scheme.
• Hybrid Working (Typically Thursday and Friday working from home).

About the role

As a Digital Trader at Fenwick, you’ll be responsible for developing and executing trading strategies that maximise sales, profit, and customer engagement. From managing product ranges and assortment to owning the trading calendar and identifying commercial opportunities, you’ll play a key part in ensuring our customers are inspired by our offer while delivering against sales and performance targets.

Working closely with Buying & Merchandising, Marketing, Site Optimisation, and Analytics teams, you’ll analyse trading KPIs and web performance to react quickly to customer behaviour and market trends. You’ll oversee online merchandising, manage promotions and product launches, and optimise onsite search and navigation to enhance the customer journey. You’ll also be a key link between Fenwick and concession brands, presenting trading insights and actions to support their performance while contributing to catalogue marketing and content planning.

This role is suited to a commercially driven, analytical eCommerce professional with strong trading and optimisation experience. You’ll be highly numerate, confident with data, and proficient in tools such as Excel, merchandising platforms, and analytics systems. Shopify and Agility PIM experience would be an advantage but not essential. You’ll also bring strong communication and leadership skills, with the ability to manage and coach a team of Assistant Traders while working collaboratively across functions.

What we are looking for in a candidate…

• Strong eCommerce trading and optimisation experience
• Strong numerical and analytical background
• Proficient in Microsoft Excel
• Experience of eCommerce merchandising software and analytics tools
• Shopify & Agility PIM experience ideal but not required
• Experience of working with both own bought products and concession brands advantageous
• Commercially aware with strong trading focus
• Excellent communication, interpersonal and team working skills
• The ability to perform under pressure and work in a fast-paced environment
• The ability to prioritise workload effectively and meet deadlines

About Fenwick

Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.

Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.

In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!