Digital Trade Assistant

Ann Summers; East Clandon; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

28 days holiday

Birthday off

Staff discount and sample sales

Pension

THRIVE learning platform

Employee Support Programme

Eye care vouchers

Free onsite parking

Job summary

Ann Summers is seeking a Digital Trade Assistant to join our Digital team. You will support day-to-day trading and merchandising to ensure accurate product representation online, upload catalogues via Salesforce, and refresh content across product pages.

You will work closely with the Digital Trading Executive, helping drive site performance, analytics, and opportunities to enhance the customer experience on our UK ecommerce platform.

Qualifications

• Interest in ecommerce, digital merchandising or online retail.
• Excellent attention to detail and strong organisational skills.
• Comfortable working with data, systems and multiple priorities.
• Proactive and curious approach to problem-solving.
• Strong communication skills and confidence working with different teams.
• Passion for delivering outstanding online customer experiences.
• Affinity with our brand, products and values.

Responsibilities

• Assist day-to-day trading and merchandising of the Ann Summers website.
• Upload products and catalogues through Salesforce.
• Update product imagery, content and product detail pages.

Skills

Ecommerce interest

Attention to detail

Organised

Data handling

Problem solving

Communication

Customer experience

Tools

Salesforce

PIM platform

Job description

We're looking for a Digital Trade Assistant to join our Digital team at Ann Summers. This is a fantastic opportunity for someone looking to start or develop their career in ecommerce, digital trading and online merchandising within one of the UK's most iconic retail brands. Working closely with the Digital Trading Executive, the Digital Trade Assistant will help drive the performance of Ann Summer's websites by ensuring products, content and campaigns are accurately represented online. From launching new products and updating site content to analysing performance and identifying trading opportunities, the Digital Trade Assistant will play an important role in delivering an engaging and commercially successful customer experience. What the Digital Trade Assistant will do:

• Supporting the day-to-day trading and merchandising of the Ann Summers website.
• Uploading products and catalogues through Salesforce.
• Updating product imagery, content and product detail pages.
• Assisting with website testing, quality checks and site functionality reviews.
• Monitoring website performance and supporting with analytics and reporting.
• Conducting regular site reviews to ensure content is accurate and up to date.
• Supporting the visual merchandising of the website alongside the Digital Trading team.
• Managing and enriching product data through our PIM platform.
• Be a true ambassador, championing our people values at all times.

Qualifications

• A keen interest in ecommerce, digital merchandising or online retail.
• Excellent attention to detail and strong organisational skills.
• Comfortable working with data, systems and multiple priorities.
• A proactive and curious approach to problem-solving.
• Strong communication skills and confidence working with different teams.
• A passion for delivering outstanding online customer experiences.
• An affinity with our brand, products and values.

At Ann Summers, we are proud to continue embracing inclusion, diversity, and equality in our everyday practices, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views.

What do we bring to the party?

Being part of the AS team offers some fab benefits, not only is it a great business to be part of, but you will also enjoy:

• 28 days holiday (including Bank Holidays), plus an extra day for each year you're with us, up to a set limit.
• Your birthday off, because it's worth celebrating!
• Holiday purchase scheme for a little extra flexibility
• Workplace pension
• 50% staff discount and sample sales
• Reward Gateway that's packed with perks and savings
• Regular social events and engagement initiatives
• Access to THRIVE, our brilliant learning platform
• Employee Support Programme via the Retail Trust
• Eye care vouchers
• Free onsite parking or a Season Ticket Loan

A bit about Ann Summers

You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you're right, but we're SO much more than that... We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE!