Digital Telco Channel Specialist, UKI

TN United Kingdom; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

An innovative firm seeks to enhance its eCommerce sales through a strategic role focused on UKI carriers. In this position, you will be instrumental in driving digital sales growth and ensuring an exceptional customer experience. Your responsibilities will include developing and executing digital strategies, analyzing market trends, and collaborating with various teams to optimize sales performance. This role offers a unique opportunity to contribute to a dynamic team that is at the forefront of transforming the digital landscape. If you are passionate about eCommerce and have a deep understanding of the UKI market, this position is perfect for you.

Qualifications

• Deep understanding of the UKI channel and eCommerce landscape.
• Ability to analyze market trends and carrier capabilities.

Responsibilities

• Drive eCommerce sales with UKI carriers and enhance digital customer experience.
• Collaborate with cross-functional teams to maximize Apple's eCommerce business.

Skills

Understanding of UKI channel

eCommerce landscape knowledge

Market trend analysis

Digital strategy execution

Data analysis

Job description

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Client:

Apple

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

8b021afa9111

Job Views:

3

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

Summary:
The people here at Apple don’t just create products—they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn enriches the lives of hundreds of millions of people around the world. Our sales team is, in many ways, the face of Apple to our customers. In this role you will be responsible for driving eCommerce sales with UKI carriers. You will be responsible for delivery of Apple's digital customer experience (CX) programs and digital sales growth programs with UKI carriers and be a key contributor to Apple's regional digital strategy. You build relationships, develop partner capabilities, and ensure flawless execution across the programs. You collaborate closely with Worldwide (WW) and EMEA digital channel teams, UKI Telco sales teams, cross-functional teams and external partners to maximise and grow Apple's eCommerce business with UKI carriers.

Key Qualifications:

1. Have a deep understanding of the UKI channel and eCommerce landscape and the needs of carriers and our end customers.
2. Study market trends, carrier capabilities, performance metrics and results to identify areas for optimisation and new online growth opportunities.
3. Collaborate with WW and EMEA Digital Channel teams to develop and execute the digital strategy for the UKI.
4. Analyse business opportunities to develop and drive regional and partner specific digital sales strategies, plans and roadmaps.
5. Support the tactical and strategic management of key UKI carrier accounts, which includes but is not limited to developing digital account plans, driving digital sales programs and sell-in to partners, program and offers negotiation, demand generation, operational optimisation, premium digital CX.
6. Develop regional digital reporting, reviews and planning, analysing data insights, digital KPIs, digital CX monitoring results to determine appropriate forward actions.
7. Responsible for ensuring Digital carriers data and analytics drive insights that enable key CX and Sales decisions across product categories and UKI carriers.
8. Work on special projects related to strategy development for digital channels.

Additional Requirements: