Digital Technician

Fashion Retail Academy; London; On-site; GBP 26,000 - 30,000; Full time

Job summary

A growing educational institution in London seeks a Digital Technician to enhance its Higher Education programs. The role involves providing high-quality support for students and staff, ensuring smooth operation of practical workshops and high digital proficiency in IT systems. Qualifications include a BA/BSc (Hons) Degree and experience in a technical support role. The position offers a competitive salary along with generous benefits for personal and professional development.

Benefits

Funded professional qualifications

Flexible leave options

Family-friendly pay

Monthly wellbeing allowance

Qualifications

• Experience working as a Technician or in a similar support capacity.
• Strong digital skills with the ability to use IT systems and software packages effectively.
• Creative with excellent communication skills and enthusiasm for supporting learning.

Responsibilities

• Ensure the provision of high-quality, effective learning support for students.
• Support academic colleagues and maintain good working environments for courses.
• Ensure practical workshops and machinery are effectively equipped for classes.

Skills

Digital Skills

Communication

Interpersonal Skills

Education

BA/BSc (Hons) Degree

Job description

Digital Technician

Higher Education

Fashion Retail Academy (part of Education for Industry Group)

Permanent, Full-Time

Electra House - London, Moorgate EC2M 6SE

About the role

The FRA has been innovative in its approach to Higher Education. Our accelerated degree programmes are unique within fashion business education in the UK. They are delivered over 2 years and include industry placement and mentoring opportunities.

Due to our success and plans to expand our programme offer we are looking to recruit a Digital Technician to join our dedicated Higher Education team and support with the delivery of all courses across our Higher Education provision.

The Digital Technician is a key role in ensuring the provision of a professional, high-quality, effective, and efficient learning support to our students undertaking Higher Education qualifications. The role supports academic colleagues to develop and maintain good working environments, significantly contributing to the day-to-day support for students in their learning, digital and practical skills development, as well as ensuring both our practical workshops and portable machinery are working effectively and equipped for classes, as per the specific course requirements.

About you

• Qualifications: BA/BSc (Hons) Degree or equivalent professional development (CPD).
• Experience:Experience working as a Technician or in a similar support capacity.
• Expertise: Strong digital skills with the ability to use IT systems and software packages effectively.
• Passion: Creative, with excellent communication and interpersonal skills, and a genuine enthusiasm for supporting learning.

If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further.

Why The EFI?

We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including:

• Funded professional qualifications, personal growth allowance and annual CPD.
• Generous and flexible leave options, including an around-the-world trip after five years of service.
• Market-leading family-friendly pay, including six months of fully paid maternity, adoption, and shared parental leave.
• Monthly wellbeing allowance and financial loan options to support your financial health.

Salary:

From £26,550 to £29,500per annum, subject to qualifications and experience

How to apply/Next Steps:

Please find the link to our application form here: EFI Application Form

Please create an account and click Start Application to upload and submit your completed application form. Please note we do not accept CVs and request all applicants to submit an Application Form.

Closing Date:

8am on Tuesday 5 August 2025.

Interviews/Recruitment Day:

Date TBC in-person at Electra House, Moorgate, EC2M 6SE

More Information/Contact us:

For more information about the EFIGroup, visit ourEFIandFRAwebsitesand refer to the job description.

Please [e-mail] further information.

The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer.

Thank you for sharing our values and commitment to student safety.