Digital Technician

Ark; Birmingham; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Breakfast for staff

Lunch for staff on duty

Parking

Staff room with pool table

Job summary

Ark Boulton Academy is seeking an IT support professional to manage the student laptop programme and provide day-to-day digital support for staff and students. You will maintain asset and repair records, oversee device distribution, printing, and reprographics, and collaborate with IT teams, suppliers and parents to keep digital resources reliable and secure.

The role contributes to Ark's high standards of safeguarding, inclusion and supportive school environment, supporting pupils and staff

Qualifications

• Safeguarding: Ark is committed to safeguarding and promoting the welfare of children and young people.
• DBS check: Enhanced DBS required before appointment; disclosure may affect employment.
• Rigorous recruitment process to screen unsuitable applicants.

Responsibilities

• Manage distribution, maintenance and repair of student devices
• Keep accurate asset and repair records
• Oversee printing and reprographics
• Support the academy's social media channels
• Liaise with IT teams, suppliers, staff and parents to ensure resources are reliable and secure

Job description

About The Role

To manage the academy’s student laptop programme and provide day-to-day digital and technical support to staff and students. The postholder will maintain accurate asset and repair records, support the distribution and maintenance of devices, oversee printing and reprographics, support academy social media, and liaise with IT teams, suppliers, staff and parents to ensure digital resources are reliable, secure and effectively managed. This will include:

• Managing the distribution, maintenance and repair of student devices
• Keeping accurate asset and repair records
• Overseeing printing and reprographics
• Supporting the academy’s social media channels
• Working with IT teams, suppliers, staff and parents to keep everything running smoothly

We’re proud to share that our school has been recognised as a top-performing secondary school nationally, receiving a top 10% badge for Pupil Inclusion & Pupil Enjoyment, and top 5% badge in Employee Line Managementin the Spring 2026 census with The Engagement Platform (TEP).

Benefits

• Staff wellbeing is one of our main priorities. We provide breakfast for staff each morning, soup for lunch and lunch for those on duty. We have parking available, and a well-equipped staff room including a pool table.
• Our systems and processes for communication, marking and feedback and assessment are streamlined and the approaches we take are research led and based on the needs of our local context. For instance, at present we do not use traditional book marking across the school.
• On Fridays, children finish at 1.40pm, giving time and space for professional development amongst staff.
• Staff voice is important to us; we like to listen to our staff. We are always seeking feedback and input from our staff

Find out more about the benefits of working for Ark at arkonline.org/careers/why-work-with-us/

About Us

When you join Ark Boulton Academy you become part of a network of education experts who are all united by the same purpose - a commitment to making a difference where it matters most.

Our staff are a valuable and integral part of our community and are given the room to grow and develop in an encouraging, challenging and rewarding environment. They are role-models and ambassadors for Boulton on a professional and public level. They reflect the virtues we promote which include courage, self-discipline, commitment, and honesty.

By becoming a member of our school family, you will embrace multiple opportunities for personal and professional development, not just within the school, but from the internationally renowned Ark family of schools we are a part of. Through Ark, our staff can share.

Visit arkboulton.org/jobs to learn more about us.

Why work for our school?

Hear what our teachers have to say about working at Ark Boulton Academy: https://arkboulton.org/jobs/working-for-us

Diversity and inclusion

We aim to build a diverse and inclusive organisation where everyone – staff and students – can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark’s diversity and inclusion commitments, please click on this link.

Safeguarding statement

Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants.

Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark’s safer recruitment process, please click this link.