Digital Systems Trainer & eLearn Developer

Integrated Care System; Dartford; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A healthcare organization in Dartford is seeking a Digital Systems Trainer & eLearn Developer. The ideal candidate will drive digital transformation by creating and delivering innovative training programmes for NHS staff. Responsibilities include IT training, content development, and system support. Applicants should have NHS experience and knowledge of eLearning tools. Join us to enhance patient care through effective digital training.

Qualifications

• Experience of working within the NHS.
• Experience using NHS systems (e.g., RiO, eMeds).
• Experience in creating/delivering face-to-face/online training programmes.

Responsibilities

• Provide group and individual IT training to staff.
• Deliver webinars on clinical and Trust systems.
• Create and maintain eLearning content.

Skills

NHS experience

Excellent communication skills

Planning and organisational skills

Knowledge of Office 365 Suite

Experience with eLearning tools

Tools

Articulate Storyline

Adobe Captivate

Job description

Digital Systems Trainer & eLearn Developer

Agile working (minimum 2 days in the office)

Are you passionate about driving digital transformation in healthcare? Become a key part of our dynamic team as a Digital Trainer & eLearning Developer, where you'll have the opportunity to enhance services through innovative training and development. We are seeking an enthusiastic, confident, and highly motivated professional to help us achieve our vision.

Applicants should have NHS practice knowledge and be adept at designing, developing, planning, and delivering a broad range of Digital Training programmes for our staff. We value teamwork, patient focused service, and effective working relationships.

This role involves supporting and training on IT and clinical systems such as Rio, Oxcare, eObs, and Emeds, for various staff groups including clinicians, nursing staff, and administrators. You'll work closely with Digital Transformation Testing and Training Operational Team Manager to redesign systems, processes, and training, ensuring milestones are met and risks managed.

Main duties of the job

Training Delivery: Facilitate IT/clinical system application training for staff at all levels, using a blend of face-to-face sessions and modern multimedia formats, including remote training via Microsoft Teams.

Content Development: Design and create engaging eLearning packages, training courses, and supporting materials such as videos and guides.

System Support: Provide support on clinical and non-clinical IT systems through email, phone, and Help Desk inquiries.

System Updates: Support system testing and maintain/update test scripts as systems evolve.

Knowledge Management: Maintain team intranet pages and update training content regularly.

On-Site Support: Assist with system upgrades by providing hands-on training and support.

About us

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We're Kind
• We Listen
• We Care

Job responsibilities

Skills and Experience

• NHS experience and understanding of Primary, Secondary, and Community Care services.
• Excellent verbal, written communication, presentation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong planning and organisational skills, capable of managing tight deadlines and competing demands.

Responsibilities

• Provide group and individual IT training to staff of all grades, including those with specific needs.
• Deliver webinars on clinical and Trust systems.
• Create and maintain eLearning content and guidance for clinical processes.
• Keep accurate training records and regularly update training content.
• Update Clinical Information System manuals and IT application guides.
• Demonstrate strong knowledge of Office 365 Suite.
• Develop engaging learning activities to enhance information retention and transfer.
• Maintain/Update test scrips
• Assist with testing pre- and post-maintenance and configuration releases, writing test scripts as needed.

Make a difference in healthcare by shaping the future of digital training and support. Apply now and contribute to our innovative journey in enhancing patient care through digital transformation.

Person Specification

NHS Experience

• Experience of working within the NHS
• Experience using NHS systems (e.g., RiO, eMeds)

eLearning Development

• Awareness of eLearning tools (e.g., Articulate Storyline, Adobe Captivate)

Training

• Experience in creating/deliveringF2F/online training programmes

Digital System Testing

• Experience in testing digital systems, including creating and executing test scripts.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.