Digital Systems Trainer

The Digital Systems Trainer role is a new post to implement Barchester's digital transformation projects, including e-care planning, electronic rostering, CRM and HRIS ensuring that it's fully integrated, adopted and maintained into the future. The role will involve designing training strategies and materials, rolling out to all sites via face-to-face classroom sessions, individual coaching, remote video training and post training support.

Main duties of the job

To support our transformational digital strategy the Learning and Development team have an exciting new role for a Digital Systems Trainer to join the Barchester family. The Digital Systems Trainer will be a key member of the Digital Transformation Team working closely with implementation leads, operations, the L&D team and projects. In addition to training, this role will act as the subject matter expert on various aspects of digital training as well as providing guidance on change management across the organisation.

Job responsibilities

The Digital Systems Trainer role is to implement Barchester's digital transformation projects, including e-care planning, electronic rostering, CRM and HRIS ensuring that it's fully integrated, adopted and maintained into the future. Reporting to the Head of Digital Training, the Digital Systems Trainer will work closely with implementation leads, operations, the L&D team and projects.

The role will comprise designing training strategies and materials, rolling out to all sites via face-to-face classroom sessions, individual coaching, remote video training and post training support. This role will also act as the subject matter expert on various aspects of digital training and provide guidance on change management across the organisation.

The position will involve significant travel across a designated division/region with national travel as and when required. Overnight stays will also be required.

Required experience:

• Experience of delivering digital systems training from inception to implementation ideally within a healthcare setting
• Experience in delivering large scale digital projects across multiple sites
• Keen sense of customer satisfaction for internal stakeholders
• Ability to work towards tight deadlines and KPIs
• Ability to work well within a team
• Able to work under own initiative
• Good eye for detail and design

Person Specification

Qualifications

• Excellent written & communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.