Digital Support Apprentice

QA Apprenticeships; Glasgow; On-site; GBP 17,000; Full time

Job summary

A well-established clothing provider in Glasgow is seeking a Digital Support Apprentice to join their Finance Support Team. In this role, you will handle customer inquiries and manage accounts using various tools such as Back Office and Microsoft Excel. Excellent communication and organization skills are essential. This full-time apprenticeship leads to permanent employment upon successful completion, coupled with valuable work experience and a nationally recognized qualification.

Benefits

Pension

Full time role on completion of apprenticeship

Qualifications

• Ability to communicate effectively both in writing and verbally.
• Attention to detail is crucial for this role.
• Organised and eager to learn new skills.

Responsibilities

• Respond to customer and colleague queries as first response.
• Manage accounts and send out invoices using Back Office.
• Update orders and trackers using Office 365.
• Send terms and conditions through Adobe System.
• Utilise Microsoft Excel for reporting.

Skills

Excellent communication skills

High attention to detail

Great organisation skills

Tools

Microsoft Excel

Office 365

Adobe System

Job description

Why Bar One Clothing?

Bar-One Clothing started in Queen Street, Glasgow in 1982 selling blank wholesale garments. Their director realised there was a gap in the market for quality screen printing and embroidery services so decided to expand and Bar One Clothing has gone from strength to strength. Now with 40 years of screen printing, embroidery and garment wholesale experience under our belt, they like to think they know a thing or two about supplying blank and decorated garments. With clients ranging from Sony, Disney, BBC, T in the Park, to top independent labels, their portfolio of work speaks for itself.

Overview:

Bar One Clothing have a great opportunity for a Digital Support Apprentice to work within the Finance Support Team.

What’s involved?

• Working in the finance support team as first response to all queries to customers and colleagues internal and external to provide support and guidance before passing on to the relevant team
• Becoming a superuser in the bespoke finance system Back Office to manage accounts and send out customer invoices and look at bank statements
• Utilising Office 365 for managing customer orders and tracker updates
• Utilising the Adobe System to send terms and conditions to clients and customers to sign
• Utilising Microsoft suite such as Excel for reporting and managing user requests

What do they need from you?

• Excellent communication skills, both written and verbally
• High attention to detail
• Great organisation skills and willing to learn

Salary: £16,380 per annum

Working week: 37.5 hours per week, Monday to Thursday 9am - 5:30pm

Benefits:

• Pension
• Full time role on completion of apprenticeship

Future prospects:

Upon successful completion of the apprenticeship, you will gain a full time role.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

Please note that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.