Digital Storefront & Logistics Officer

South-Wales-Police; Bridgend; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Pension scheme

Paid annual leave

Flexible working

Learning & development

Family friendly policies

Job summary

South Wales Police’s Printing Department is seeking a Digital Storefront and Logistics Officer to lead production coordination for digital and large-format print. You will supervise Digital Print Operators and ensure timely, high-quality output, while actively managing XMPIE and MIS systems for ordering, estimation and workflow.

You will engage with customers, provide quotations, monitor performance, and explore opportunities to enhance services and revenue across police sites.

Qualifications

• Educated to A-Level or equivalent, or able to demonstrate equivalent skills and abilities, together with a recognised Print Production qualification or sufficient relevant industry experience.
• Ability to supervise and coordinate Digital Print Operators, plan production schedules, allocate resources and prioritise workloads to meet customer deadlines.
• Excellent planning, organisational, communication and customer-service skills, coordinating the end-to-end flow of work from customer order through production to final delivery.
• Ability to administer and maintain a Digital Storefront (XMPIE or equivalent) and to accurately estimate, schedule and process work using a Print Management Information System (MIS).
• Strong analytical and problem-solving skills, with excellent attention to detail and a sound understanding of colour management, print quality assurance and production standards.
• Ability to coordinate stock, consumables, finished products, collections, dispatch and delivery to support uninterrupted production.
• Commercial awareness and a proactive approach to continuous improvement, value for money and identifying opportunities to improve services and maximise income.

Responsibilities

• Lead the day-to-day coordination of production activities and supervise Digital Print Operators to ensure safe, efficient delivery of high-quality work.
• Set up, manage and continue to develop our XMPIE Digital Storefront and MIS, supporting digital ordering, estimating, workflow management and continuous improvement.
• Act as the key link between customers and production, providing quotations, monitoring performance and identifying opportunities to improve services and generate income.

Skills

Supervisory skills

Production planning

Customer service

Digital Storefront management

MIS management

Analytical thinking

Communication skills

Colour management

Education

Print Production qualification

A-Level or equivalent

Tools

XMPIE / Digital Storefront

Print MIS

Estimating software

Logistics tracking

Job description

Level of Welsh language ability required? 2

Shortlisting Date 9 November 2026

Interview Date 16 November 2026

Closing Date

27/10/2026, 15:00

Job Advert Description

Would you like a career like no other? If so… Join Us

South Wales Police brings together thousands of people with the same aim – to keep South Wales safe.

We want to be the best at understanding and responding to our community’s needs. To do this we need the very best candidates from a wide range of backgrounds to apply to become part of our policing family.

We are looking for someone to #JoinUs as Digital Storefront and Logistics Officer within our Printing Department. Could you be who we are looking for?

About the team/Department you will be joining:

The Print Department is a long-established in-house print facility within South Wales Police and is located within Police Headquarters, Bridgend. This position will provide an exciting opportunity for the right individual to join our friendly and dynamic team.

About the role and your key responsibilities:

We are looking for an experienced and motivated Digital Storefront and Logistics Officer with proven expertise within the digital print and large-format print sector.

You will be leading the day-to-day coordination of production activities, supervising Digital Print Operators to ensure work is delivered safely, efficiently and to the highest quality standards.

You will also help set up, manage and continue to develop our XMPIE Digital Storefront (Web2Print) platform and Print Management Information System (MIS), supporting digital ordering, estimating, workflow management and continuous improvement.

You will act as the key link between customers and production, providing quotations, monitoring performance and helping to identify new opportunities to improve services and generate income.

Key skills and experience:

• Educated to A-Level or equivalent, or able to demonstrate equivalent skills and abilities, together with a recognised Print Production qualification or sufficient relevant industry experience.
• Ability to supervise and coordinate Digital Print Operators, plan production schedules, allocate resources and prioritise workloads to meet customer deadlines.
• Excellent planning, organisational, communication and customer-service skills, coordinating the end-to-end flow of work from customer order through production to final delivery.
• Ability to administer and maintain a Digital Storefront (XMPIE or equivalent) and to accurately estimate, schedule and process work using a Print Management Information System (MIS).
• Strong analytical and problem-solving skills, with excellent attention to detail and a sound understanding of colour management, print quality assurance and production standards.
• Ability to coordinate stock, consumables, finished products, collections, dispatch and delivery to support uninterrupted production.
• Commercial awareness and a proactive approach to continuous improvement, value for money and identifying opportunities to improve services and maximise income.
• A current valid driving licence is essential, as the role requires regular travel between South Wales Police sites for deliveries, collections and operational print requirements.

Please note, if you are an internal candidate and subject to an ongoing PSD investigation, your appointment or placement in the role may be delayed pending an outcome. Whether the role is held open will be considered on a case-by-case basis

There are numerous benefits to working for South Wales Police, from learning and development opportunities to schemes which aim to improve your lifestyle and wellbeing, as well as generous Local Government Pension Scheme / Police Pension Schemes, paid annual leave, flexible working and family friendly policies and many more.

If you would like any more information about the role, please contact Stuart Evans, Print Manager via email [e-mail]

Please note the successful candidate must be willing to undergo vetting to the required level of RV.

As an equal opportunities’ employer, we welcome applications from all suitably qualified persons. However, as Black, Asian and Minority Ethnic candidates are currently underrepresented within the Force, we would particularly welcome applications from ethnically diverse candidates.

To support the ambition of a diverse workforce, South Wales Place is able to offer a Guaranteed Interview Scheme (GIS). The GIS is available for people living with a disability or identify as ethnically diverse.

If you are an applicant who is living with a disability or from an ethnically diverse background (Black, Asian or Minority Ethnic) and would like to be considered under the GIS, you must meet the essential minimum criteria for the role as outlined in the advert and role profile. You should take time to evidence that you meet each of the essential criteria in your application form and/or personal statement and CV.

We embrace diversity and welcome applications from everyone.