Digital Skills Work Coach

althaus; East Midlands; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading digital training provider is seeking a passionate Learning Experience Coordinator to mentor and guide learners through their Skills Bootcamp programs. This role involves providing support, tracking progress, and helping learners achieve their digital career goals. Join a dynamic team dedicated to transforming lives and businesses through digital education.

Benefits

25 days annual leave

Birthday off

Office shutdown during festive period

Flexible working options

Investment in professional development

Access to mental health platforms

Team building days

Internal engagement initiatives

Qualifications

• Previous experience in a mentoring, coaching or learner support role.
• Strong organizational skills and attention to detail.
• Confidence with online systems.

Responsibilities

• Carrying out learner onboarding activities and assessments.
• Conducting regular reviews and check-ins with learners.
• Supporting learners with job searching and applications.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Mentoring

Proactive Approach

Education

Experience in Education

Tools

Microsoft Office

Video Conferencing Platforms

Job description

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The Opportunity…

At althaus digital, we’re not your average training provider. We’re an Ofsted OUTSTANDING digital training company that does things differently. Our mission? To unleash the digital leaders of tomorrow by empowering our learners with a powerful blend of technical skills and leadership abilities. By joining us, you’ll play a pivotal role in transforming learners lives, businesses, and the digital landscape.

This is a fantastic opportunity to join an innovative and growing digital training provider. At Althaus, we’re on a mission to equip people with the digital skills they need to thrive in the modern workplace – and we’re looking for a passionate Learning Experience Coordinator to support our learners on their journey.

The Role…

As a Learning Experience Coordinator, you’ll play a vital role in mentoring and guiding learners through our Skills Bootcamp programmes. You’ll be the first point of contact for learners – providing support, tracking progress, and helping them move towards their digital career goals. You’ll work closely with our delivery team, ensuring every learner receives an outstanding experience.

What You’ll Be Doing…

• Carrying out learner onboarding activities such as pre-start calls and initial assessments
• Conducting regular reviews and check-ins to monitor progress and offer support
• Maintaining accurate learner records and notes within our internal systems
• Delivering one-to-one or group online support sessions to learners
• Supporting learners with job searching, applications, and career progression
• Acting as a mentor, motivator and guide throughout the learner journey
• Supporting with administrative tasks related to learner engagement and progression
• Joining live delivery sessions to check in with learners and gather feedback
• Promoting Althaus’ high standards of service, engagement, and learner care
• Supporting SEND learners and learners who require additional learning support
  
  

About You…

We’re looking for someone who is enthusiastic, learner-focused and thrives on helping others succeed. You’re approachable, organised, and confident communicating with a wide range of people.

What You’ll Bring…

• Previous experience in a mentoring, coaching or learner support role – ideally within an education, apprenticeship, or bootcamp environment
• Excellent interpersonal and communication skills
• Strong organisational skills and attention to detail
• A passion for digital skills and supporting people to succeed in their careers
• Confidence with online systems, Microsoft Office and video conferencing platforms
• A self-motivated and proactive approach to your work
  
  

Some of the fantastic perks you’ll enjoy at althaus…

25 days annual leave, increasing with length of service

Your birthday off – because you deserve to celebrate!

Office shutdown during the festive period – enjoy quality time with loved ones.

️ Flexible working options – we trust you to manage your time.

Ongoing investment in your professional development – grow with us.

Access to mental health and well-being platforms.

Team building days and engaging social events – we love to celebrate success.

Internal engagement initiatives to make every day enjoyable.

Be part of an OUTSTANDING team driving digital excellence.

What To Expect During The Interview Process

We want to ensure you’re the right fit for us, and that we’re the right fit for you! Our process is designed to be relaxed yet insightful:

Stage 1: A 30-minute Teams call with our Chief Operations Officer – this is all about fit and feel.

Stage 2: An in-person interview at our office with our Head of Delivery and Delivery Manager. This stage will also include a fun and interactive interview activity to showcase your skills in action.

Please note: This role is office based five days per week at our Derby HQ.

Ready to apply?

If you’re excited about this opportunity, we’d love to hear from you! Click Apply Now and start your journey with Althaus.

At althaus, safeguarding is at the core of what we do. This role may involve working with children and vulnerable adults, and references and DBS checks will be required as part of our safer recruitment process.

Althaus is an equal opportunity employer, committed to building a diverse and inclusive workplace.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education and Training

• Industries

  Education Administration Programs

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