Digital Skills Trainer – North Devon / Herefordshire / Exeter

AbilityNet; Reading; Remote; GBP 24,000; Full time

Job summary

A leading charity for technology and disability is seeking a Digital Skills Trainer to deliver training sessions aimed at helping older and disabled individuals build confidence in digital skills. This role requires proven experience in training and outreach, strong tech literacy including knowledge of assistive technologies, and the flexibility to travel across regions. A full-time equivalent salary of £30,000 is offered for this position, which has a fixed term of 14 months.

Benefits

Workplace pension

25 days of annual leave plus public holidays

Life assurance cover

Wellbeing support

Learning and development opportunities

Qualifications

• Proven experience in delivering group and one-to-one training.
• Confidence in representing the organisation and adapting outreach strategies.
• Strong digital literacy and IT skills with various technologies.
• Excellent interpersonal and communication abilities.

Responsibilities

• Deliver a mix of group and one-to-one sessions in person and online.
• Help older and disabled adults build digital skills and confidence.
• Travel regularly across specified regions for outreach.

Skills

Training and facilitation experience

Outreach experience

Technology proficiency

Communication skills

Organisation skills

Experience of target audience

Travel flexibility

Tools

Microsoft Office 365

Assistive technology

Job description

Social network you want to login/join with:

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Client:

AbilityNet

Location:

Reading, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ec512ebd12c0

Job Views:

9

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Workplace:Home working with frequent travel acrossone ofthe specified regions

Salary: £24,000 per annum, working 4 days per week (full-time equivalent is £30,000)

Working pattern:4 days /28 hours per week

Contract type:14 months,fixed term contract

Closing date: 22August 2025

Panel interviews:Week commencing 25 August 2025

Preferred startdate: October 2025

To learn more about the role, please.

About the role

Join a meaningful UK-wide initiative powered by AbilityNet in partnership with BT Group, aimed at reducing digital exclusion. As a Digital Skills Trainer, you’ll deliver a mix of group and one-to-one sessions - both in person and online - helping older people (aged 55+) and disabled adults build the confidence and digital skills needed to thrive in today’s connected world.

These practical, person-centred sessions empower learners to navigate everyday technology with independence and confidence.

To learn more, please .

What we're looking for

Ideal candidates will have and be able to demonstrate the following:

• Training and facilitation experience: Proven experience in delivering group and one-to-onetraining or presenting to diverse audiences.
• Outreach experience: Confidence in representing the organisation externally and adapting outreach strategies to suit different contexts.
• Technology proficiency: Strong digital literacy and information technology (IT)skills, with confidence in using a wide range of technologies including Microsoft Office 365, Apple and Android devices, and associated technologies. Excellent knowledge of assistive technology – hardware andsoftware.
• Communication skills: Excellent interpersonal and communication skills, with the ability to engage and motivate learners.
• Organisation skills: Strong organisational and administrative abilities.
• Experience of target audience: Experience of working with charities, older people and/ordisabled people.
• Travel flexibility: Willingness and ability to travel regularly across the specified region, with occasional travel outside the area as required.

Who we are

AbilityNet exists to help make the digital world accessible to all. For more than 25 years, we have been transforming the lives of older and disabled people, and working with organisations of all types and sizes to build a digital world that is accessible and inclusive.

AbilityNet is the leading UK charity for technology and disability, a founder memberof the global accessibility profession. We are proud to be a Disability Confident Leader, and each year, we organise .

What we do

We provide a range of free services for olderand disabled people, their family and friends, organisations and charities that support them, and other people who care for them. We do this via our free online resources and a network of over 450 community-based volunteers.

We provide a free helpline so people can ask about how technology can be adapted to meet specific access needs, and we provide free factsheets, blogs, online tools and webinars about the many ways that technology can help older and disabled people.

Our teams of accessibility experts help organisations of all types and sizes build accessible digital products and services, with our commercial services helping to fund our work in digital inclusion.

What we offer

• Pension scheme: We provide a workplace pension in line with UK legislation. Eligible employees are automatically enrolled within three months of joining.
• Annual leave: Enjoy 25 days of annual leave plus UK public holidays. Your entitlement increases by one day each year after five full years’ service, up to a maximum of 30 days.
• Life assurance: We offer life assurance cover valued at four times your annual salary.
• Wellbeing support: We care about your wellbeing and are committed to supporting a healthy work/life balance. We offer:Simplyhealth Optimise wellbeing plan.Confidential Employee Assistance Programme (EAP).A flexible approach to working arrangements that accommodates individual needs.
• Learning anddevelopment: We invest in our people. You’ll have access to a wide range of learning and development opportunities to support your growth. We’re proud of our inclusive, supportive culture and are committed to helping you reach your full potential.

Apply and further information

Before you apply

Location: This role is only open to applicants based in the specified regions, due to the geographic scope of delivery. Access to reliable transport is essential. Please clearly indicate your location in your CV or cover letter.

Right to work: We welcome applications from overseas. However, you must already have the legal right to work in the UK, as we are unable to sponsor work permits.

• Due to the expected volume of applications, we are only able to provide feedback to candidates who attend an interview or assessment.
• Applications must clearly demonstrate how they meet the stated criteria to be considered.
• We reserve the right to close this vacancy early should we receive sufficient suitable applications.

Instructions

Use the form below to submit your CV and cover letter by the end of the day on 22 August 2025.If you have any issues using the form, please contact our Human Resources (HR) team at or call us on [phone] / 0374. Any queries about the role can also be directed to our HR team.

CV: Provide a clear overview of your career history, focusing on roles and achievements relevant to this position. Where possible, demonstrate how your experience aligns with the responsibilities and skills outlined in the job description.Please clearly indicate your location in your CV.

Cover Letter: Use your cover letter to highlight how your skills, personal qualities, and relevant experience align with the requirements of this role. Focus on what motivates you to apply, how you can contribute to the programme’s impact, and why this opportunity resonates with you. Please clearly indicate your location in your cover letter.

Panel Interviews: As part of the selection process, shortlisted candidates will be invited to attend a panel interview. This will involve a small group of representatives from AbilityNet - the Line Manager and a member of the HR team - who will assess your suitability for the role through structured questions aligned to the role requirements. Panel interviews offer a fair and inclusive process by providing multiple perspectives and ensuring consistency in evaluation. You’ll be assessed on your relevant experience, knowledge, communication style, and alignment with AbilityNet’s values and goals.

We are Disability Confident

AbilityNet is proud to bea . We seek to maximise the opportunities that come with employing disabled people. Disability Confident is a government schemethat is voluntary and has been developed by employers and disabled people's representatives.

As a Disability Confident employer, we encourage applications from disabled people and offer an interview to those who meet the minimum criteria for the job role.We’re committed to making the process as accessible and supportive as possible - please let us know in advance if you require any adjustments or accommodations.