Digital Skills Program Manager: Welcoming Center

Bryn Mawr College; Brynmawr; On-site; GBP 40,000 - 60,000; Full time

Job description

The Welcoming Center (TWC) mission is to promote inclusive economic growth through immigrant integration. We seek to open doors of economic opportunity for immigrants of all education and skill levels and to build immigrants’ individual and collective agency to address barriers to integration and well-being. TWC does this through training programs focused on social, civic, and economic engagement which enhance skills and expand opportunities. TWC believes that immigrants broaden the productivity, profitability, and stability of this region and contribute to both Pennsylvania’s and the nation’s economic growth. Primary programs and initiatives include: Work Readiness, Entrepreneurship, Community Leadership, and ESOL & Digital Skills Training. TWC is based in Philadelphia, PA.

Position Summary

The Manager will provide digital literacy skills training alongside other critical workforce and life skills to adult English learners and multilingual learners in the Philadelphia area. As part of this role, the Manager will coordinate and serve as the lead facilitator of The Welcoming Center’s Computer Basics for English Learners course and Google Docs & Slides for English Learners course. The Manager will also oversee implementation of other key digital literacy programs including a Computer Basics in Spanish class and The Welcoming Center’s Digital Bridge program. The Digital Bridge program trains adult immigrant community members as peer facilitators to assist other English learners and multilingual learners in navigating self-paced online digital skills training platforms such as Northstar Digital Literacy. In conjunction with the Director of ESOL, the Manager will also play a significant role in developing and supporting digital literacy activities for English Language Learners across the organization. The Manager will help to develop and refine existing curriculum and contribute to building innovative approaches to working with immigrants and English learners that enhance and accelerate digital skills and language proficiency, job attainment, and social and economic integration. The Manager will support program development activities, volunteer engagement, data tracking, program evaluation, and grant reporting for digital skills programming and will collaborate closely with the ESOL Program Manager and the Director of ESOL to provide vision and support for the ESOL & Digital Skills Training programs at TWC.